Upstox Securities Private Limited has registered with SEBI, and its details include NSE TM Code: 13942, BSE TM Code: 6155, and a CDSL Registration Number of IN-DP-761-2024. The company is located at 809, New Delhi House, Barakhamba Road, Connaught Place, New Delhi – 110001. For compliance inquiries, you can contact Mr. Kapil Jaikalyani at (022) 24229920 or via email at compliance@upstox.com. Meanwhile, RKSV Commodities India Pvt. holds a similar registration with a TM Code of 46510, located nearby at the same address. The Compliance Officer is Mr. Amit Lallan, reachable at the same phone number and at compliance@rksv.in. For complaints, please use complaints@upstox.com or complaints.mcx@upstox.com.
If you wish to file a complaint, you can register on the SCORES portal. Important details needed include your name, PAN, address, mobile number, and email ID. This process aims for quicker resolutions and smoother communication. It’s essential to read through the Risk Disclosure Document set by SEBI as well as Upstox’s Terms of Use and Privacy Policy.
As a wholly owned subsidiary of RKSV Securities India Private Limited, Upstox Securities operates alongside RKSV Commodities India Private Limited as an affiliate.
Just a quick note: investing in securities markets comes with risks. So, it’s crucial to go through the relevant documents before you dive in. And, brokerage fees shouldn’t surpass the limits set by SEBI.
Regarding derivatives, here are a few points to consider:
- About 90% of individual traders in the stock futures and options sector tend to incur net losses.
- Loss-making traders reported average trading losses nearing ₹50,000.
- On top of that, transaction costs contributed an additional 28% to these losses.
- If you do manage to turn a profit, expect to lose 15% to 50% of that in trading costs.
When it comes to mutual funds, keep in mind that the “Top Rated Funds” does not serve as investment advice. Research information is provided by Morningstar, so it’s wise to scrutinize the offer document closely before committing. Upstox isn’t liable for losses tied to your investments.
It’s worth mentioning that these funds aren’t traded directly on exchanges, and members simply act as resellers. Disputes regarding distribution also aren’t subject to the Exchange Investor Redress Forum.
Attention Investors: Following recent NSE, BSE, and MCX circulars from July 2022, be cautious about trading in unauthorized schemes related to collective investments and portfolio management. Here are some reminders:
- Safeguard your trading credentials and strategy.
- Understand the risks before trading leveraged products or derivatives.
- Avoid relying on tips without adequate knowledge, especially for trading options.
- Be careful with unsolicited tips from platforms like WhatsApp, Instagram, etc.
- Don’t trade based on recommendations from unlicensed advisors or influencers.
Checking out the Exchange’s Investor Awareness and Customer Asset Protection guidelines is also advisable.
Moreover, update your mobile number with your depository participants to track transactions and prevent fraud in your Demat account. This way, you can get alerts on debit transactions directly on your registered mobile number. Ensure that your contact details are current with your broker to receive timely updates about your trades. Once KYC is done through a SEBI-registered entity, there’s no need to do it again when dealing with another.
Investors should also take note that issuing checks for IPO applications isn’t necessary anymore; just provide your bank account number. From September 1, 2020, brokerage firms are required to use a pledge system for accepting securities as margin. Keep your email and mobile updated for receiving OTPs on creating pledges, and regularly check your financial statements for securities or mutual funds.
Lastly, SEBI has launched an Online Dispute Resolution (ODR) Portal aimed at facilitating dispute resolution in the Indian securities markets, which can be beneficial for both investors and listed companies.
