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Hackers use hotel messaging in Booking.com phishing scheme

Hackers use hotel messaging in Booking.com phishing scheme

Potential Phishing Threats Linked to Booking.com

It seems that phishers targeting Booking.com users might be lurking in inboxes. The popular travel and hotel booking platform recently alerted its customers about a potential breach that may have exposed personal data, such as names, email addresses, phone numbers, and booking information, according to various social media posts.

A notification stated, “We are writing to inform you that an unauthorized third party may have been able to access certain reservation information related to your reservation,” as noted in a source. A screenshot of this notification made its way to Reddit.

The company indicated that “anything you shared with the property” could be part of the compromised information.

Interestingly, a spokesperson mentioned to a news outlet that no financial details were accessed during the breach.

In more detail, Courtney Camp, a representative from Booking.com, stated that they became aware of unusual activity which resulted in an unauthorized party accessing some guest reservation information. They took immediate steps, updating pin numbers associated with those reservations and notifying affected guests.

It’s worth noting that phishers often exploit messaging systems linked to hotels and reservations. They send remarkably convincing messages that closely resemble real communications from these platforms, which can mislead consumers.

Some Reddit users have reported receiving phishing messages via WhatsApp that included their booking details. This has raised alarms, particularly as some travelers received requests to “reconfirm payment” or “verify their identity” just before their scheduled arrival.

Customers are being advised to remain vigilant against messages that appear official but convey urgent requests for payment or late confirmation texts directly related to their bookings.

If you have a reservation coming up, it’s best to verify your details directly on Booking.com rather than through email or text links. If anything seems off, consider calling the hotel directly using the verified contact information available on their website or through Google Maps.

Booking.com encourages customers to report any suspicious messages using their platform directly.

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