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Google researching AI with bedside manner

Google's artificial intelligence systems provided patients with more accurate diagnoses and better bedside manners than traditional doctors, a recent study by the tech giant found.

Actors playing patients don't know whether they're communicating with a real doctor or with Google's Articulate Medical Intelligence Explorer (AMIE), and as a whole they can't see how the AI ​​handles medical conditions. I liked it. According to research, It was published on January 11th on the academic distribution site arXiv. Meanwhile, the doctors also found that AMIE was more accurate in diagnosing patients than actual doctors.

“To our knowledge, this is the first time that a conversational AI system has been optimally designed for diagnostic interactions and medical history taking,” said Dr. K., a clinical research scientist at Google Health in London and co-author of the study. said one Allan Karthikesaringam. , Said science magazine nature on friday.

Google's AI-generated system, Articulate Medical Intelligence Explorer, outperformed primary care physicians on multiple metrics in diagnostic interactions, including high use of empathy in conversations. (Fox News)

Although the study has not been peer-reviewed, AMIE went head-to-head with 20 board-certified clinicians and diagnosed 20 actors impersonating patients using only text conversations. However, the actors were not told whether they were talking to humans or not. AI bots. The fake patients were then asked to rate their experience across 26 metrics.

Across 149 simulations, actors preferred the AI ​​system over traditional doctors on 24 of the metrics, including empathy.

At the same time, a panel of experts also evaluated AMIE across 32 indicators. Based on AMIE Google's large-scale language modelscored higher than 28 diagnosing physicians.

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Adam Rodman, an internist at Harvard Medical School, told Nature, “Medicine is much more than information gathering; it's all about relationships.” He noted that AMIE can be a useful tool, but interaction with a physician is still essential.

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Google has developed an artificial intelligence system that aims to engage and diagnose patients, similar to human doctors. (Storyblock/Getty Images)

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Karthikesalingam pointed out that limiting doctors to text-based consultations could hurt their performance if they are not familiar with such interfaces.

“Doctor-patient conversations are the foundation of healthcare, and skilled, intentional communication facilitates diagnosis, management, empathy, and trust,” said Vivek Natarajan, a fellow Google Health researcher with Karthikesaringam. Stated. I wrote it in a blog post Friday. “AI systems capable of such diagnostic conversations could become useful conversation partners for clinicians and patients alike, improving availability, accessibility, quality, and consistency of care.”

“However, approaching the considerable expertise of clinicians is a major challenge,” they added.

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Google researchers working on a new artificial intelligence system optimized for diagnostic interactions say chatbots could ultimately make healthcare more accessible around the world. (Getty Images)

They wrote that AMIE is “a work of initial experimentation only, not a product, and has some limitations.” More rigorous research is needed.

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“AMIE is our exploration of the 'art of the possible', safely exploring a vision of a future where AI systems have the potential to better align with the attributes of the skilled clinicians entrusted with our care. “This is a research-only system for research,” Karthikesaringam and Natarajan write. .

Google did not respond to a request for comment.

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