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general motors announced Tuesday that it has temporarily suspended sales of 2024 Chevrolet Colorado and GMC Canyon medium-duty trucks to resolve intermittent software quality issues.
GM said a fix has been identified and the voluntary and temporary suspension is aimed at correcting the problem. Software issues before being delivered to the customer. The company added that trucks that have received the software fix are being shipped to dealers and that it plans to lift this hold soon to expedite deliveries.
“While we are disappointed that we have chosen to pause sales, we are committed to quality and customer experience, which is why, as our vehicles become increasingly technologically advanced, software updates remain part of the process,” GM said in a statement. It will become a part of it.” Go to FOX Business.
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The GMC Canyon mid-size pickup truck has been subject to a sales suspension by GM to address a software issue. (Photographer: Nic Antaya/Bloomberg via Getty Images / Getty Images)
“We have put in place a world-class software leadership team to solve any problems in the short term while building for the long term, including modernizing our software development process and, more importantly, our validation process. “We are working urgently to ensure that our vehicles are equipped with software that exceeds expectations,” GM added.
| ticker | safety | last | change | change % |
|---|---|---|---|---|
| GM | general motors company | 39.02 | +0.31 | +0.80% |
Software issues will not affect 2023 Colorado and Canyon Tracks It has occurred on dealer lots and lots sold to customers, and GM has no plans for a recall to address the issue.
GM temporarily suspends sales of new Chevrolet Blazer EV due to software issue
The pickup trucks affected by the software issue included GM’s Chevrolet Colorado. (Sungjun Cho/Bloomberg via Getty Images/Getty Images)
The suspension of sales comes after GM suspended sales in late December. 2024 Chevrolet Blazer EV To address software issues, including warnings sent to users while the company worked on a fix.
The company said Tuesday that it is “working around the clock to alleviate the software quality issues that some of our customer base experienced with the Blazer EV. We are making progress.”
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GM CEO Mary Barra said at a news conference last week that the Detroit automaker is “already making improvements.” software development process And even more important is the verification process. Right now, we’re going through a bit of a learning pain with this transition. ”
Reuters contributed to this report.
