Microsoft said Tuesday it is investigating outages affecting its 365 Office applications and services following the global CloudSteady disruptions earlier this month.
The company said it was experiencing issues with some of its 365 services, preventing customers from using cloud-based apps like Word, PowerPoint and Outlook.
“We are currently investigating access issues and performance degradation across multiple Microsoft 365 services and features,” Microsoft said in a statement. post Regarding X. “For more information, see MO842351 in the Management Center.”
The outage appears to be affecting all Microsoft regions around the world, the company said.
Reporting Microsoft 365 program outages Rapid increase On Tuesday morning, users reported issues with Outlook and other apps on DownDetector.
Microsoft shares fell more than 1% after reporting earnings after the close of trading on Tuesday.
Last week’s CrowdStrike debacle affected nearly every major business sector, from airports and healthcare to retail and banking.
The glitchy update not only disrupted surgeries and businesses, but also disrupted summer holidays, with airlines suspending flights and angry travelers camping out in airports around the world.
Delta Air Lines shares plunged more than 8% on Tuesday after reports the airline will seek compensation from cybersecurity firm CrowdStrike for a global IT outage that has had a devastating effect on airlines and other industries.
The cyber outage caused more than 2,200 flights to be canceled on July 19, and Delta has since canceled more than 6,000 flights.
CrowdStrike’s “Falcon Sensor” software Caused Microsoft Windows crashes and displays what is informally known as the “Blue Screen of Death.”
Delta plans to hire a law firm to also seek compensation from Microsoft. CNBC reported on Monday..
CrowdStrike’s shares, which more than doubled in 2023, have fallen more than 24% since the outage, wiping out its market capitalization by more than $20 billion.
According to a survey by Evercore ISI, many customers are considering slowing or pausing their spending on CrowdStrike and are hoping for price concessions.
“Nearly everyone agreed they were expecting some form of financial relief, be it discounts, service revenue credits or free products,” the brokerage said in a note on Tuesday, adding that customer feedback suggested CrowdStrike was already discussing this with customers.
Needham analysts said the damage from the outage would “discourage customers from relying heavily on any single platform as it creates concentration risk choices.”
The company said CrowdStrike customers it spoke to were frustrated by the outage, describing it as a “total nightmare” that disrupted operations during some of the busiest travel and shopping periods of the year.
CrowdStrike CEO George Kurtz publicly apologized for creating the crisis.
“We are deeply sorry for the impact this has had on our customers, travelers and all those affected by this,” Kurtz said.
With post wire
