Live Nation is facing a class action lawsuit over the massive Ticketmaster data breach that allegedly exposed the personal information of 560 million users.
The lawsuit was filed Friday in federal court in California and seeks at least $5 million, according to reports. hollywood reporter. After hacker group ShinyHunters successfully infiltrated Ticketmaster's database in April, the entertainment giant has been accused of failing to protect users' personal information. The names, phone numbers, addresses, and credit card information of 560 million customers were reportedly compromised. The Live Nation-owned company failed to discover the breach for nearly two months and took four months to notify those affected, the outlet reported.
NEW YORK – FEBRUARY 11: A Live Nation sign is seen inside a Blockbuster store on February 11, 2009 in New York City. Music companies Live Nation and Ticketmaster Entertainment have announced plans to merge, raising antitrust concerns. (Photo courtesy of Mario Tama/Getty Images)
According to The Hollywood Reporter, the lawsuit alleges that Ticketmaster failed to take appropriate security measures to prevent hackers from accessing sensitive data. The company has also been accused of failing to warn users about the breach of personal data.
The lawsuit alleges negligence and seeks a financial settlement on behalf of millions of users, according to The Hollywood Reporter.
The Ticketmaster breach was reported to be the latest in a series of cyberattacks against media and telecommunications companies this year.
ShinyHunters claimed responsibility for the breach and demanded a $500,000 ransom to prevent the data from being sold on the dark web. According to The Hollywood Reporter, the lawsuit blames Ticketmaster, saying the hack was caused by a failure to implement data protection measures, including “necessary vendor controls” to protect consumers' personal information. Ta.
NEW YORK, NY – MAY 23: A sign is seen at the Live Nation NYC headquarters on May 23, 2024 in New York City. The Department of Justice has filed a federal lawsuit alleging that Ticketmaster and its parent company, Live Nation, have illegally monopolized the live entertainment industry to the detriment of both concertgoers and artists. The lawsuit aims to structure the way the company operates, including breaking up the two entities. (Photo by Michael M. Santiago/Getty Images)
The hack involved third-party servers managed by online cloud company Snowflake, according to The Hollywood Reporter. Users have accused Ticketmaster of not checking to see if Snowflake was taking proper security precautions. Mr. Snowflake is not named in the lawsuit.
According to The Hollywood Reporter, affected users also claim that Ticketmaster kept their personal information past the deadline for deletion, and that the company sells user data to third parties. , claimed that consumers were harmed by increased opportunities for identity theft.
According to The Hollywood Reporter, Shiny Hunters is also credited with stealing more than 900 million customer records in hacks of Pizza Hut, AT&T, GitHub, and other companies. (Related: Department of Justice takes aim at Live Nation's alleged predatory practices)
Users “now face continuous surveillance of their financial and personal records for years,” the complaint says, according to The Hollywood Reporter.
