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Chase is briefly recognizing bonus rates from an error email regarding Ink Business Cash.

Chase is briefly recognizing bonus rates from an error email regarding Ink Business Cash.

A month ago, there was a bit of confusion after an email was sent to ink business cash cardholders, showcasing some surprising differences in what Chase was offering compared to their usual terms.

  • 3% back at office supply stores (up to $2,000 each month)
  • 3% back at gas stations (up to $2,000 each month)
  • 3% back at restaurants (up to $2,000 each month)
  • 3% back at hardware or home improvement stores (up to $2,000 each month)
  • 1% back everywhere else

Some recipients interpreted this as Chase bumping up its rewards to 5% at office supply stores. However, it turned out these figures were from older versions of the ink cash cards and were incorrectly included in the marketing email, leaving everyone relieved when they realized there was no change in the rates.

However, Credit Doctor reported that Chase later sent another email to customers, clarifying the rates listed in the previous erroneous communication.

Transaction

  • Chase has updated some ink business cash cardholders about applicable rates for purchases between May 27 and July 1.
    • 5% back at office supply stores
    • 5% on internet, cable, and phone services
    • 3% back at gas stations
    • 3% at restaurants
    • 3% back at hardware or home improvement stores
    • 1% back everywhere else
  • The 3% and 5% categories are capped at the first $25,000 in total purchases per year for cardholders.
  • The Credit Doctor noted that some didn’t receive the initial email but got the updated notification of the increased rates instead.

A Simple Idea

This move by Chase is interesting, although in hindsight, it seems they might have needed to provide the right details for legal reasons. Since May 27 was when the first email went out, it’s like they effectively offered an increased rate for a billing cycle that’s just one cycle long.

I found it intriguing that the temporary 3% category wasn’t restricted to a $2,000 cap, but rather it fell under a combined $25,000 annual limit that also applies to the current 5% category.

The Credit Doctor shared that he received the email about the bonus rate, even though he missed the first one. So, if these bonuses can make a difference for you during that period, it might be worthwhile to reach out and inquire about maintaining those rates.

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