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Execs plan to invest more in AI this year but implementation barriers remain

Management plans to increase investment Artificial intelligence (AI) But a new study finds that challenges associated with implementing new technology are hampering that effort.

Canva and Harris Poll, a graphic design and presentation platform that provides AI tools, have Introducing AI tools About the barriers faced within the organization and its processes.

The survey found that 94% of CIOs plan to increase investment in AI this year, but 72% are concerned about app sprawl and security risks. CIO respondents also primarily expect dozens of new apps to be added this year, with 71% saying they will introduce 30 to 60 new apps in 2024. However, 51% plan to integrate their tools, and 24% plan to integrate at a significant level.

“I think 2023 has been a good year for experimentation,” Canva co-founder and chief product officer Cameron Adams told FOX Business. “There are so many new things coming out that everyone is unsure about, firstly, what they can do with the technology, and secondly, how to actually integrate it into the work they do. I didn’t have one.”

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Canva’s research found that 94% of CIOs plan to increase investment in AI, but 72% are concerned about app sprawl and security risks. (license/image)

“And I think 2024 is the year to really consolidate. You went through a little bit of madness. You tried everything, the staff pulled out all these tools and made you aware of them. And now , you need to figure out which one is the best one and the one that really works throughout your workflow,” Adams added.

“It’s not practical to have to combine 10 or 12 different apps from one end of a process to the other, so we need to find a provider that offers an actual platform that provides the entire suite of AI capabilities. Yes, and you have to pay a monthly fee per user for 50 different tools to tie it all together,” he explained.

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Canva logo

Canva research found that CIOs are enthusiastic about AI tools despite implementation challenges. (Photo illustration by Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images / Getty Images)

Aside from the financial costs of app sprawl, 64% of CIOs say they already have enough IT staff to train employees on how to use new apps, including the safe and appropriate use of specific tools. I answered that there was a shortage. Additionally, 44% of CIOs said their IT teams already spend more than half of their time educating employees on new technologies.

“Many CIOs are concerned about app sprawl, which increases complexity and security risk “There’s a problem with how technology is rolled out across the company,” Adams said. “A lot of people are picking up different apps, and maybe they’re not specifically sanctioned by the IT team.” did. People then end up using different tools for roughly the same job. ”

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Canva Magic Studio

Canva is a graphic design and presentation platform with AI tools built into Magic Studio. (Photo credit: Lorenzo Di Cola/NurPhoto via Getty Images / Getty Images)

Despite concerns about app sprawl and other challenges associated with the proliferation of AI apps, Adams said the study showed that: CIOs are optimistic How AI tools can help improve employee productivity and streamline workflows.

“CIOs are often seen as gatekeepers who try to stem the flow, but the overwhelming sentiment from the survey was one of enthusiasm,” Adams said. “They’re eager to adopt new software tools and help people in their organizations scale themselves. This applies to AI as well. It’s not all about risks and worries and problems.”

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