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How RealPage’s algorithms increase rents and pressure US families

How RealPage's algorithms increase rents and pressure US families

Rent Hikes Driven by Algorithms

Kevin Weller found himself in a tough spot after signing a lease at Portside Tower in Jersey City, New Jersey, where the rent was already a hefty $4,500 monthly. Living close to Manhattan seemed beneficial at first, but soon became difficult to sustain. When his first lease ended, he was astonished to find out that his rent would increase by $1,500. It quickly became clear that he wasn’t alone; many neighbors faced similar rent spikes, some soaring by as much as 30% to 40%.

This staggering increase wasn’t tied to property upgrades or tax hikes. Instead, the new pricing was dictated by an algorithm.

The algorithms are subtly reshaping the landscape of American housing, not through traditional market forces, but through artificial scarcity and strategic pricing adjustments.

Realpage, a Texas-based company, has developed rental software that’s now utilized in about a quarter of the U.S. apartment sector. Landlords provide the system with sensitive data on availability, rental history, and competitor prices, which the software then uses to recommend rental rates—something that, according to reports, landlords comply with roughly 90% of the time.

Rather than competing for tenants, landlords appear to be following a synchronized approach, all guided by this common software. The White House estimates that, in 2023, tenants paid an additional $3.8 billion due to these practices. For renters, this means facing higher costs, fewer concessions, and diminished negotiating power compared to larger landlords, who enjoy greater advantages.

Concerns About Price Manipulation

The Department of Justice, along with eight state attorneys general, has filed an antitrust lawsuit against Realpage. The suit alleges that the company’s software contravenes sections 1 and 2 of the Sherman Act by stifling competition and monopolizing the rental pricing software market.

This system relies on landlords sharing confidential rental data, which the algorithms use to set prices and curtail independent decision-making. Features like “Auto Accept” and built-in pricing advice encourage landlords to raise rents while minimizing discounts.

Realpage reportedly holds an 80% market share, establishing a data-driven feedback loop that reinforces its competitive edge. Internal documents disclosed that one executive boasted about preventing a “race to the bottom,” but another acknowledged the software’s role in facilitating “classic price fixing.”

Realpage representatives argue that their software simply enhances efficiency and maintains that landlords still act independently. They also claim there’s no evidence of collusion, an essential factor for proving antitrust violations, warning that government actions could stifle innovation and limit housing availability. However, the implications of sharing data within the same system and following its guidance cast doubt on the notion of truly independent actions.

Some cities are taking matters into their own hands. San Francisco, Philadelphia, Minneapolis, and San Diego have already implemented bans on algorithmic rental pricing, with others pondering similar regulations. In response, Realpage is challenging these laws and even claims that rent recommendations are a form of protected speech.

However, it’s important to remember that homes are not disposable commodities. They represent stability, family, and community. Relying on opaque algorithms to treat homes merely as products benefits businesses at the expense of the fundamental nature of housing.

Call for Federal Action

State legislatures should look to the proactive steps of these cities. There’s a pressing need for intervention on a broader scale, whether through establishing transparency for algorithmic rent-setting, creating stricter regulations, or strengthening protections for tenants against steep rent increases.

Kevin Weller’s narrative illustrates the stakes involved. He, like countless others, faces tough choices: accept rent dictated by an algorithm or risk losing their homes and communities. This story highlights how algorithms quietly reshape the housing landscape through manipulated pricing far removed from genuine market dynamics.

Urgent Need for Change

The question isn’t merely whether Realpage’s practices are legal, but whether they’re fair to the average American. Some will argue that banning these algorithms is against free-market principles, yet the reality is that these tools often manipulate the market to the benefit of larger corporations, which should be serving the public good while receiving tax breaks and protections.

It shouldn’t come down to forcing families out of their homes due to software designed to extract every last cent from struggling Americans.

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