How to handle cellphone outages

Tens of thousands of Americans were affected by a temporary outage in cell phone networks on Thursday, but many are wondering how they prepared for the outage and how to keep their phones running despite networks being down. I wondered if I could find a way to hang it.

Power outages were first reported in AT&T’s network It started around 3:30 a.m. ET and grew from there, with more than 73,000 reports reported just after 9 a.m. ET, according to Downdetector, a website that tracks outage reports. That’s what it means. AT&T announced Thursday afternoon that it had restored service to all affected customers and sincerely apologized for the incident. Verizon and T-Mobile said their networks continued to operate normally during the incident, although customers may have experienced problems trying to contact other customers on AT&T’s cellular network.

Technology expert Kurt “Cyber ​​Guy” Knudson appears on FOX Business Network “Craman Countdown” We then explained how some iPhone users affected by the outage could get their phones out of SOS mode and workarounds.

“Some iPhone users who have experienced cell phone outages have reported that their phones have gone into emergency SOS mode,” Knutson said. “If you look at your phone and it still says SOS at the top, it means it’s stuck until you get it repaired. This means your phone has been connected to Wi-Fi or connected to your phone for an extended period of time. Some people have had success by hard restarting their iPhone after that happens.”

AT&T customers across the country experience cell phone outages. Verizon and his T-Mobile users are also affected

“Turn your phone off and back on. If the SOS is still showing, hard reset your phone,” Knutson said, but on his website It said it has detailed instructions about Android and its processes. iPhone user.

Host Liz Claman asked Knutson about ways individuals can avoid it. Mobile phone network outage Make calls when necessary, communicate with others, and think about what you can do to prepare for such situations in advance.

“In terms of being prepared in case something like this happens again, Liz, I won’t say when it happens, but turn on your Wi-Fi calling or make sure you know how to do it. “For iPhone, it’s Settings. Cellular, Wi-Fi Calling, and then turn it on. Android is pretty much the same, but instead of saying Wi-Fi Calling, it says Connect or Calling, and then Wi-Fi Calling.” The difference is that you turn it on,” Knutson said. .

AT&T cell phone outage hits US: How to use Wi-Fi calling

AT&T has restored service to all customers affected by the several-hour outage. (Alex Tai/SOPA Images/LightRocket via Getty Images / Getty Images)

He added that Americans should be careful about their actions. personal cyber security Plan for unforeseen circumstances, such as an extended cellular network outage.

“Be prepared, be resilient, and be resilient, whether it’s a network glitch outage to something we heavily depend on, or the doomsday attack that is bound to strike us someday, and actually wreak havoc – recovery. Empowerment is the answer,” Knutson said. “It’s about taking security into your own hands and building your own walls. Researching and investing in the right defenses, such as antivirus software, is key.”

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White House National Security Council spokesman John Kirby told FOX Business’ Edward Lawrence there is no reason to believe the outage was a cybersecurity incident.

The Department of Homeland Security, FBI, Federal Communications Commission, and Cybersecurity and Infrastructure Security Agency are investigating the failure.

FOX Business’ Pilar Arias and Louis Casiano contributed to this report.