Automated Baggage Bots to Assist Human Handlers at Japan Airlines

Japan Airlines is taking steps to address the ongoing shortage of baggage handlers. They’re introducing a fleet of automated robots to help out, which could mean fewer worries about rough handling of luggage.

Beginning in May, these humanoid robots, developed by Unitree Robotics in China, will be implemented at Tokyo’s Haneda Airport. This airport, which sees over 60 million passengers annually, is set to be the testing ground for this new technology, as reported by various sources.

The robots will aid in moving luggage and cargo within the airport. If the trials proceed smoothly, there’s potential for these robotic helpers to become integral to operations by 2027, according to a press release from Japan Airlines.

During a recent demonstration, a 130-centimeter (about 4 feet) robot showcased its abilities, pushing luggage onto a conveyor belt and even waving at human colleagues.

Yoshiteru Suzuki, president of JAL Grand Service, mentioned that using robots for heavy lifting “would ultimately lighten the workload for workers and provide significant advantages.” Yet, he emphasized that certain responsibilities, particularly those concerning safety, still require a human touch.

“Even though airports seem quite automated, many behind-the-scenes tasks still depend heavily on human labor, which is currently in short supply,” noted Tomohiro Uchida, president of GMO AI and Robotics.

Japan Airlines, along with the GMO Internet Group, aims for this initiative to alleviate the pressures on staff as tourist numbers rise. These humanoid robots are also expected to lend crucial support to overtaxed baggage handlers during Japan’s ongoing labor difficulties, though it’s amusing to note—these bots will need to take breaks to recharge.

The robots are designed to operate for about two to three hours at a time and might also assist with other duties, like cleaning aircraft interiors.

The current surge in foreign visitors has caught Japan a bit off guard. Reporting from the Japan National Tourism Organization indicates that over 7 million tourists arrived in just the first two months of 2026. Japan welcomed a record 42.7 million visitors last year.

Looking ahead, experts suggest that by 2040, Japan will require upwards of 6.5 million foreign workers to keep pace with its ambitious growth plans as its domestic workforce contracts.