summary: Based in Cleveland, Ohio, Keybank is one of the largest banks in the United States and has assets of over $187 million. It operates 953 branches in 16 states: Alaska, Colorado, Connecticut, Florida, Idaho, Indiana, Maine, Massachusetts, Michigan, New York, Ohio, Oregon, Pennsylvania, Utah, Vermont and Washington.
KeyBank offers three checking accounts to its private bank customers.
Both major smart checks and key bank hassle-free accounts do not have monthly maintenance fees or minimum deposits. Key Select's checking accounts, on the other hand, earn interest and offer a cash bonus of $100 per year, but with a monthly maintenance fee of $25 (which may be exempt from meeting certain requirements) and 50 It comes with a minimum operating deposit of dollars.
Keybank offers four types of savings accounts.
The major active saver, a traditional savings account, has a $4 exempt monthly fee and a minimum of $10 deposit, but a child's savings account does not have a monthly fee and a minimum of $10 deposit There is. Money Market accounts have a minimum operating deposit of $5,000 and a waiveable monthly fee of $20.
KeyBank offers CDs on a deposit of at least $2,500 for six months to ten years. There are also Jumbo CDs that require a deposit of at least $100,000 and conditions ranging from 7 days to 10 years. Depending on your balance, you can earn up to 4% APY on KeyBank CDs.
KeyBank has four credit cards and offers a variety of cashbacks, rewards and perks. There is also a secure credit card option.
KeyBank offers a wide range of lending services, including mortgages and mortgages, personal loans, credit lines, vehicle loans, and student loan refinances.
KeyBank has a wide range of investment products, including IRAs, pensions, mutual funds, management accounts, educational savings plans, and health savings investment accounts.
Keybank sells long-term care insurance and several types of life insurance.
In addition to personal banks, KeyBank also caters to small and medium-sized businesses and commercial bank customers.
Keybank fees are not prohibitive, but customers should be aware of them.
Two bank checking accounts do not have a monthly fee, but key selection checks are $25 per month after a three-month grace period. However, you can avoid this fee by meeting any of the following criteria:
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You will receive at least $5,000 in direct deposits per statement period.
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Over Keybank checks or savings accounts, CDs, retirement accounts, or other investments, your total balance is over $15,000.
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Become a Key Work Program member and receive at least $3,000 in accumulated direct deposits per statement period. ›
Keybank's standard savings account also has a monthly fee, but $4 a month is much lower. Like key selection checks, this fee is also exempt. You will need a Keybank Consumer Checking Account to skip fees.
Additionally, there are certain fees for ATM usage, overdrafts and other account services.
Strong Points:
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Product and Services Scope: KeyBank's suite of products and services means you can find everything you need, whether checking, savings, credit cards, investments, loans, and more.
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24/7 Customer Service: KeyBank offers 24/7 customer service over the phone. Alternatively, you can chat with representative chats online via the mobile app.
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Extensive branches and ATM networks: KeyBank has over 900 branches and has access to over 40,000 KeyBank and AllPoint ATMs.
Cons:
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High minimum deposits for a specific account: CDS and money market accounts have relatively high minimum deposit requirements, which can be prohibitive to start savings.
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Monthly maintenance fees for specific accounts: Some accounts come with a monthly maintenance fee. Additionally, there are other fees to keep in mind, such as out-of-network ATM fees, overdraft fees, and wire transfer fees.
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Low savings interest rate: Especially with online banks, you can find higher savings interest rates elsewhere. At the time of this writing, Keybank's active Saver accounts earn just 0.01% interest.
There are several ways to access KeyBank customer service, including the 24/7 customer service telephone line. You can also access support based on the product or service you need support by calling the specific phone number listed above. KeyBank Contact Page. Below are some useful numbers:
For existing KeyBank customers, you can sign an online account to access MyKey, a virtual assistant tool. This service also allows you to connect you to a client service professional between the following days and times.
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Midnight ET from 7am Monday to Friday
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Saturdays and Sundays, 8am to 9pm
Finally, you can access Keybank branch for face-to-face support. Use your bank to find a branch near you Locator Tool.
For convenient banking on the go, KeyBank offers mobile apps available in the Apple App Store and Google Play Store. Both versions receive high ratings of 4.7 and 4.6 out of 5 stars respectively. In addition to accessing your account and customer service 24/7, the app allows you to set up account alerts, lock and unlock, bill payments, transfers, deposit checks and more. The app also allows biometric sign-in for convenience and security.
The pages on Keybank's website highlight their commitment to sustainability. Specifically, Keybank announced several environmental goals in 2022 and is working to advance towards these goals. So far, banks have funded $10 billion, a $38 billion target, to help with environmental causes that deal with climate change. It is also approaching the half-mark of becoming carbon neutral by 2030 and is participating in a carbon accounting finance (PCAF) partnership.
read more: What is a sustainable bank?
Keybank's headquarters are located at 44114, 127 Public Square, Cleveland, Ohio.
You can access KeyBank customer service at any time using the bank's 24/7 telephone line at 1-800-539-2968.
Yes, KeyBank is FDIC insurance (cert. #17534). This will guarantee your deposits up to $250,000 in the event of a bank failure.
KeyBank has several routing numbers that vary depending on the state. If you have a KeyBank account, you can either find the routing number within your online account or find the group in the first group in the lower left corner of the check. You can also consult with us List of key banks with routing numbers by state.
KeyBank's biggest drawbacks include minimum deposit requirements and fees, especially monthly maintenance fees and out-of-network ATM fees. Additionally, you can find higher savings account interest rates elsewhere.
Unlike credit unions that require you to qualify for membership, anyone can usually use a key bank. There may be some restrictions on certain accounts. For example, to open an account yourself you must be at the majority age, and there is an age limit for your child's account.
Sometimes, banks may offer cash bonuses to open new accounts. At the time of this writing, KeyBank is offering a $300 bonus to new customers with major smart checking accounts. To qualify for this bonus, you must make a qualifying direct deposit of at least $1,000 within 60 days of opening an account. This offer expires on March 21, 2025.
read more: New Bank Account Promotions Today: Earn Up to $3,000
