AT&T said in a financial filing on Friday that “nearly all” of its customers’ call and text message records were stolen by hackers in April.
The customer data is believed to have been illegally downloaded from AT&T’s workspace on a third-party cloud platform. according to The data includes “substantially all” of AT&T’s mobile phone customers, mobile virtual network operator customers, wireless network users and landline customers for the short period of 2022 and 2023, according to the press release.
“The data does not include the content of calls or texts, or personal information like Social Security numbers, dates of birth, or other personally identifiable information,” the company clarifies. “It also does not include information typically found in usage details, such as call or text timestamps. The data does not include customer names, although there are often ways to find names associated with specific phone numbers using publicly available online tools.”
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AT&T’s team does not believe that any hacked data has been made public. The company is working with law enforcement regarding the hack, and the investigation appears to be ongoing. Additional security measures have also been put in place to mitigate future incidents.
The Justice Department granted two national security exceptions after the hack occurred and decided not to force AT&T to tell customers about the massive security outage until Friday. according to To ABC News. (Related: Three major solar storms and cell phone outages: are the two related?)
But don’t worry. AT&T says the incident has not had a “material effect on AT&T’s operations” and is “not likely to have a material effect on AT&T’s financial condition or results of operations.” I’m really relieved. Surely you could sleep easier knowing that AT&T can make huge profits without informing customers about the safety of their personal data. Not so.
