Anthony dos Santos didn’t get to watch the Rangers come back from a 4-1 deficit against the Islanders on Sunday at MetLife Stadium, but he missed the game due to ticket issues. Afterwards, you’ll at least get your money back, and then some.
The longtime Rangers fan posted on social media Thursday that Ticketmaster would refund him the $1,644.95 he spent on eight tickets to a Stadium Series game he never saw, and that the Rangers would be taking him to their next game in March. I wrote that I would be invited.
Dos Santos, 28, had purchased eight tickets for himself and a group of family members using an advance code in October, but when he arrived for Sunday’s game, MetLife Stadium tickets The scanner told me my ticket had already been scanned. .
After dos Santos posted about his disappointing experience on social media and spoke to the Post, Ticketmaster apologized for the incident Thursday and the Rangers will seat dos Santos in a lower seat at games. I wrote.
The team also promised a “surprise” for dos Santos and his family, he wrote.
“I have been informed by Ticketmaster that the money I spent on Stadium Series tickets has been refunded,” Dos Santos wrote. “I appreciate the efforts of Ticketmaster, the NHL, and especially the New York Rangers for doing their best to make up for the loss of experience for my family and I, and I hope that the games we attend will be great experiences. hoping.”
A Rangers source told the Post that the team has plans to bring dos Santos to the game and that the organization is excited to have him back after learning what happened last weekend. Admitted.
The ticket issue appears to have stemmed from a “possible account takeover” by a “malicious person” who compromised Dos Santos’ account, obtained the ticket barcode, and resold the ticket outside the account. That’s what the official said. A person with knowledge of the Ticketmaster investigation spoke to the Post.
Officials said Ticketmaster’s investigation found “unusual activity” occurred on the same day the ticket was posted elsewhere, and dos Santos will receive a refund for what happened to him, as well as a refund for what happened to him. You will receive a $500 Ticketmaster gift card.
Dos Santos’ story resonated with hockey fans across the tri-state after he went public on social media and accomplished something that rarely happens: uniting rival fan bases.
The New Jersey native previously told the Post that his Facebook post received more than 400 comments and thanked everyone who reached out to him on Thursday’s post.
“I would like to sincerely thank you for all the support within and outside of the hockey community over the past few days,” Dos Santos wrote. “The family could not hold back tears as they defended us and demanded answers from everyone involved.”
The Rangers came back to beat the Islanders 6-5 in overtime.
