Madison Village, Ohio — Some retired police and firefighters around Ohio say benefits from health insurance company Thin Blue Line are charging them for premiums but have not paid their bills. He said.
Several patients reached out to the News 5 Tipline and looked into this issue.
Police and firefighters often leave by the age of 65 and qualify for Medicare, so they need to purchase health insurance to close the gap.
Former Madison Village Police Chief Dawn Shannon retired and purchased the thin blue line benefits in 2023 to cover medical expenses.
“We tried it and tried it,” Shannon said.
Everything seemed to be fine until the fall of 2024 when Shannon discovered that the November health-related visit bill had not been paid. Then in January, Shannon went to a clinic facility in Cleveland, where he was told there was no more reporting.
“The Cleveland Clinic's billing department called me and said, “We checked this in every way we could, but we didn't have insurance,” she said.
Jay McDonald, president of the Ohio State Police Brothers Order, told News 5 that the other members complained, but the profits of the blue thin line did not respond to their complaints or paid their claims. .
“I'm worried, and I'm worried because our members have served our community for 20, 25, 30 years.
We tried to reach out to the benefits of the light blue line, but that contact number led us to a call center that was exclusively aimed at customers.
Investigators at News 5 obtained a letter from Quilt's benefits, the company's billing manager, who said Zelt and Signa Healthcare had ended their contracts on December 1st. .
“This has to stop,” Shannon said. “We are holding meetings with health market companies to see what we can do. What to do to ensure that our cards work and receive those medical benefits. Can you secure it?”
If there are issues with the benefits of the Blue Line, Jay McDonald says he should contact the Ohio State Police Brothers Order. They were able to work with the advantage of a thin blue line and pay the bill.
