Amex's Gen Z and millennial cardholders are bucking industrywide trends, CEO says – Business Insider
Young American Express credit card holders are backing industry-wide trends regarding financial responsibility, according to Amex CEO Stephen Squeri. Squeri said in a revenue call Thursday that the company surpassed Wall Street expectations. Millennials and Gen Z customers are “are significantly better than the industry, both from a FICO perspective and arrears perspective.” Research shows […]
How Amex's CEO is addressing borrower stress – American Banker
Susana Gonzalez/Bloomberg News update: This article includes commentary from Amex management and analysts. Signs of weakness in American Express' consumer base on Friday tempered an otherwise strong earnings report. “Organic spending hasn't been very strong,” Chief Executive Officer Steve Squery said on the credit card lender's earnings call. “If cardholders lose confidence, they will pull […]