Dunkin’ customers frustrated over claims that baristas are instructed not to fill cups fully: ‘I’ve begun going to McDonald’s for my iced coffees’
A recent Facebook post claims that Dunkin’ is instructing its baristas not to fill iced drinks all the way, even when customers request less ice. This revelation sparked outrage among patrons. An anonymous user shared what appears to be an internal guideline in the Dunkin’ World Facebook Group, which has over 567,000 members. The post […]
Dunkin’s Rewards make it more challenging to obtain free coffees as the fall menu is released
Dunkin’ Rewards Faces Backlash Over Changes Dunkin’ is stirring up some controversy with its updated rewards program. In a recent email, the chain informed customers about changes set to take effect next month, and well, let’s just say many are less than thrilled about needing more points to redeem their favorites. The “Dunkin’ Rewards Refresh” […]