Robot with moving face created to improve customer service
Have you ever wished robots could do more than just follow your commands? Well, Milokai is here to change the game. Created by a startup in Paris called Enchantment Tool, Milokai isn’t just another humanoid robot; it’s crafted to be friendly, charming, and a bit, well, alluring. Combining advanced AI with storytelling and charisma, Milokai […]
Bank customer upset over warning to limit access to funds: ‘Seven day deadline’
Customers of Commonwealth Bank (CBA) are expressing frustration, feeling “like criminals” after receiving emails demanding detailed accounts of their funds. Louis Christopher, who has been a loyal customer since 1978, found it shocking when he was asked about the origins of his money. Christopher, the founder of SQM Research, said he was “fed up” with […]
Customer alleges discovery of a dead rat in her salad — but this NYC restaurant has its doubts.
A New York City woman is claiming that she discovered a dead rat in her take-out salad from a Korean restaurant in midtown Manhattan, prompting an investigation by the city’s health department. Hannah Rasbach, 27, expressed her distress, saying, “I’m not physically ill, I’m upset. I’m traumatized.” This was part of an unusual incident reported […]
Which US airlines performed the poorest in the customer satisfaction survey by J.D. Power?
(Source: WJET/WFXP) – A recent 2025 JD Power study highlights a general improvement in airline customer satisfaction. Data from the analysis shows that overall traveler satisfaction saw a rise of 6 percentage points from May 2024 to March 2025. However, this growth was not consistent across the board. Passengers who opted for premium seating were […]
Video shows Frontier Airlines staff denying service to a paying customer
Chaos broke out at Raleigh-Durham International Airport in North Carolina when two representatives from Frontier Airlines became confrontational with a passenger trying to check in for his flight. This incident unfolded last Friday before the filming began, involving three married fathers who were 45 years old. Videos of the altercation quickly spread across social media. […]
US banks are allowed to manage customer cryptocurrency assets in custody, according to a regulator.
OCC Confirms Crypto Exchange Activities for Banks The Office of the U.S. Currency Secretary (OCC) has officially stated that banks under its oversight are allowed to exchange cryptocurrencies for their clients. Additionally, they can delegate some crypto-related tasks to outside firms. Rodney Hood, the acting chief, mentioned in a letter dated May 7 that both […]
Bank customer fatally stabbed inside Lloyds Bank branch in Derby
A bank customer was fatally attacked at a branch in Derby city center, according to Derbyshire police. The incident occurred around 2:35 PM on Tuesday at the Lloyd’s Bank located on St. Peter Street. Tragically, the man, who was in his 30s, was pronounced dead at the scene. Police have initiated a murder investigation, noting […]
Co-op expresses regret after hackers take a large amount of customer information | Co-operative Group
Following a security breach that allowed hackers to access and extract customer data, the cooperative has issued an apology. The National Cybersecurity Centre (NCSC) and the National Crime Agency (NCA) are lending their support to the ongoing investigation, according to the company. A representative from Co-op remarked, “We are facing ongoing, malicious attempts from hackers […]
Hertz data breach exposes customer information
Most companies use different vendors and use different vendors Part of their businesscustomer management, finance, salaries, social media, etc. To do this, we share access to customer data across these platforms. The problem is that not all vendors take cybersecurity seriously, and hackers know it well. More and more, attackers are chasing these weak links […]
23andMe has filed for bankruptcy, says customer data is safe
“Barron's Roundtable” panelists will discuss the latest headlines that share 23andme with about 23andme. Genetic testing company 23AndME has filed for Chapter 11 bankruptcy protection to help the $50 million company sell, the company announced Sunday. 23andme's Saliva-based kit Since 2006, it has helped customers learn about their ancestors, and the company said it will […]