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Hateful customer scrawls gay slur on receipt at Kansas eatery

A teenage waiter in Kansas was left in tears after a hateful customer scrawled a homophobic slur on his receipt instead of a tip. “It was very hurtful. I’m not one to cry at work, but it was definitely a first for me,” Noah Bielig said. I told Kake. Bierig, 19, was working a customer […]

Costco leaning into technology as ‘real opportunity’ to improve customer experience

Costco is turning to technology to improve the customer experience in its stores and online without making major changes to its tried-and-true retail strategy, the company’s chief financial officer said. While answering analyst questions during Costco’s third-quarter earnings call earlier this year, Costco CFO Gary Millerchip was asked how the company was thinking about being […]

McDonald’s aims to extend $5 meal deal to keep customer sales trek going

McDonald’s seems to be loving its $5 meal deal and the lure it has had on customers — so much so that the chain is planning to continue the deal past its planned retirement. The deal, which gives customers a choice between a McDouble or a McChicken sandwich paired with a small order of fries, […]

Mobile shop worker’s alleged actions against customer exposed

Two women were forced to confront a mobile phone shop worker after he allegedly stole their phones. One of the women had left the phone at a well-known mobile phone store in New Zealand for repairs, and the two went to collect it on July 10. However, when the woman picked up her phone to […]

Data breach exposes pitfalls of customer identification regulations

One of the most significant bank hacks in recent years has just been made public. Website Two weeks ago, Arkansas-based Evolve Bank and Trust notified customers that an unspecified amount of customer information had been stolen in a “cybersecurity incident” involving the Russian ransomware group LockBit. The hacker group the goal He has been involved […]

‘Nearly All’ AT&T Customer Calls, Texts Stolen In Probable Hack

AT&T said in a financial filing on Friday that “nearly all” of its customers’ call and text message records were stolen by hackers in April. The customer data is believed to have been illegally downloaded from AT&T’s workspace on a third-party cloud platform. according to The data includes “substantially all” of AT&T’s mobile phone customers, […]

Tennessee Church’s Chicken employee killed after fight with customer

An altercation between a Church’s Chicken employee and a woman in the drive-thru in Tennessee left someone dead on Monday, police said. Memphis police investigators are searching for a female customer with purple hair who was seen on surveillance camera. The deadly shooting happened just before 9 p.m. at a fast-food restaurant on Park Avenue, […]