Sonic Drive-In enters fast-food value meal wars with $1.99 menu to lure in inflation-rocked customers

Sonic Drive-Ins said Monday it is launching a value menu, joining rivals McDonald’s, Burger King and Taco Bell in an industry-wide effort to lure back customers hit by inflation. The 71-year-old burger chain, owned by Inspire Brands, which also operates Arby’s, Baskin-Robbins, Buffalo Wild Wings and Dunkin’ Donuts, will offer a permanent menu of burgers, […]
Companies Are Bamboozling Investors and Customers with ‘AI Washing’

As artificial intelligence continues to be a hot topic, some companies have been accused of “AI washing” by exaggerating the capabilities of their AI technology. BBC News Reports In recent years, the phenomenon of “AI washing” has come into the spotlight as more companies claim to use AI in their products and services. A play […]
Nike Shares Crash 19% As Customers Swoosh Away To Competitors

Nike shares plummeted on Friday after the company reported quarterly results that beat profit expectations but warned of weak sales amid weak consumer demand for the brand’s shoes in North America and China. Sales were down 2% year over year, with direct-to-consumer sales down 8%, and the company appears to be losing market share to […]
Costco customers fume over change to $4.99 rotisserie chicken

Fans of Costco’s $4.99 rotisserie chicken have taken to social media to complain about the new plastic bag packaging, which replaces the old plastic containers shoppers have been accustomed to for years, claiming it leaks grease. In March, Costco began using cost-conscious, environmentally friendly plastic bags to replace the hard plastic containers it used to […]
HSBC, Virgin Money and Nationwide customers suffer online banking outage By Reuters – Investing.com

LONDON (Reuters) – Customers of HSBC, Nationwide and Virgin Money (LON:) were unable to use online banking services on Friday, the latest outage to plague an industry that has become increasingly reliant on digital access amid the closure of physical branches. Thousands of HSBC customers in the UK were unable to access online banking services […]
McDonald’s says McPlant burger failed, customers shunned non-meat option

McDonald’s has announced that its experiment with a plant-based burger was a failure. Joe Erlinger, head of the Chicago-based fast-food giant’s U.S. operations, told a business conference that the company ended the pilot program after customers in San Francisco and Dallas-Fort Worth panned the McPlant. McPlant “was not successful in either market,” Erlinger said. The […]
Major US telecom providers say customers traveling overseas having connectivity issues

Soumyanarayan Sampath, CEO of Verizon Consumer Group, said he was very pleased with the company’s position in the Kurman countdown. With the holiday season in full swing, many Americans overseas are unable to contact loved ones back home. Several major U.S. carriers reported Thursday that customers traveling internationally were experiencing connection issues due to issues […]
Arizona cops deliver groceries after busting DoorDash driver on his way to customer’s house

Justice was not served, it was merely delivered. Two Arizona residents got a pleasant surprise when three police officers arrived at their door with groceries in hand after officers arrested a delivery driver who was on his way to drop off a supermarket order. Waden-Kahn and her roommate were waiting for their DoorDash order on […]
Olive Garden parent CEO says fast food inflation driving customers to sit-down franchises

CABIA President Tom Manzo appeared on “Fox & Friends” to discuss how the minimum wage increase is affecting the fast-food industry at a time when thousands of people are out of work. Darden Restaurants CEO Rick Cardenas said fast-food chains’ sit-down restaurant prices are driving some customers to avoid drive-thrus in favor of a true […]
Olive Garden hiking prices despite losing customers to inflation

Olive Garden said it plans to continue raising menu prices, even as executives acknowledged that sales fell in the most recent quarter as inflation kept customers away from restaurants. Olive Garden’s same-store sales – a closely watched industry metric that measures sales at restaurants open at least a year – fell 1.5% in the quarter […]