Study on fast-food drive-thrus shows the balance between speed and satisfaction.
Fast food drive-thrus are evolving—not necessarily speeding up, but becoming smarter. A recent study suggests that, surprisingly, human interaction still holds more weight than artificial intelligence for customer satisfaction. This insight comes from the 25th Annual Drive-Thru Survey conducted by Intouch Insight and QSR Magazine. They took a close look at 13 fast food chains […]
Taco Bell, KFC and Pizza Hut parent to integrate AI into drive-thrus
Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC and Habit Burger & Grill, will work with Nvidia to enhance artificial intelligence-powered technology in restaurants that will be equipped with immediate audio activation orders in Drive Thrus. Over the next few months, several advanced AI-driven solutions will be implemented in Yum-branded locations. According […]
Fox News AI Newsletter: Taco Bell to use Voice AI for drive-thrus
Welcome to the Fox News Artificial Intelligence newsletter, covering the latest advancements in AI technology. Today’s Newsletter: – Taco Bell expands AI technology to drive-thrus – Intel stock price falls after laying off 15% of employees and suspending dividend – Directors of ‘Independence Day’ and ‘Training Day’ welcome AI, deny claims it will replace humans […]
Taco Bell to roll out AI-powered drive-thrus to hundreds of locations
Taco Bell is committed to using artificial intelligence to take drive-thru orders, even as some of its rivals are moving away from the technology. Yum Brands, the parent company of the Mexican fast-food chain, said on Wednesday it will expand its voice AI technology to “hundreds” of stores across the country by the end of […]
Taco Bell to expand AI tech at drive-thrus
Sarah Ponczek and Luke Lloyd discuss the technology and AI landscape, the impact on air freight and ocean shipping rates with Shein and Temu, and how to handle federal rates. Taco Bell customers across the U.S. may soon see a change in their drive-thru experience. Yum Brands, the fast-food chain’s parent company, said Wednesday it […]