‘Widespread abuse’: Frontier Airlines passengers using wheelchair service to cut pre-boarding lines
New York Post report Frontier Airlines passengers are reportedly using the airline’s wheelchair service to skip long boarding lines. CEO Barry Biffle said:[t]”There is widespread abuse of special services here, with wheelchair assistance being used by people who don’t need it at all.” Frontier, like other airlines, operates a first-come, first-served policy when it comes […]
Southwest pre-boarding policy vulnerable to abuse, critics say
Southwest Airlines’ laissez-faire attitude before boarding is causing confusion. Rule-abiding frequent flyer airlines are accusing unscrupulous passengers of taking advantage of the Dallas-based airline’s easy-going attitude toward travelers who “need a little more time” when boarding. Airlines have suggested there is little they can do to stop the bad actors. Southwest Airlines doesn’t assign seats, […]