Hertz customers angry about fees for scuffs identified by AI
Customers of Hertz have expressed frustration over being billed hundreds of dollars for small scratches and dents identified by the company’s new AI scanner. Interestingly, few have attempted to dispute these charges. One customer, Patrick, had rented a Volkswagen from Hertz’s Slifty rental at the Atlanta airport. Shortly after returning the car, he was hit […]