Worker who mistakenly sent abuse to customer wins unfair dismissal claim | Employment tribunals
A staff member who was sacked for accidentally calling a customer a “f***ing bitch” in an email sent to her has won more than £5,000 in an unfair dismissal claim. Melisha Jones, who had worked as a part-time manager at Vale Curtains and Blinds since 2021, was dealing with a customer complaint with a colleague […]
Deaf man awarded £50,000 damages after mistreatment by jobcentre officials | Employment tribunals
A severely hearing-impaired man has been awarded £50,000 damages after a judge ruled he suffered “personal attacks” by hostile employment agency staff who refused him specialist help in finding work. Paul Rimmer, who communicates primarily in British Sign Language (BSL) and has limited reading and writing skills, was subjected to “oppressive” and unlawful behaviour by […]