Worker who mistakenly sent abuse to customer wins unfair dismissal claim | Employment tribunals

A staff member who was sacked for accidentally calling a customer a “f***ing bitch” in an email sent to her has won more than £5,000 in an unfair dismissal claim. Melisha Jones, who had worked as a part-time manager at Vale Curtains and Blinds since 2021, was dealing with a customer complaint with a colleague […]