A brave teenager scolded a grown woman at a Texas shaved ice stand after she called him an insulting name over a $6 misunderstanding.
On Saturday, a video went viral showing an interaction between two teenage girls working at KeKe’s Snowballs in Willis, Texas, and an adult woman wearing a floral shirt and sunglasses.
A woman approached the window of a local store and complained that her daughter had paid $6 in advance so she could come back later to buy shaved ice.
“I came here by myself and paid for the snow cone plus an extra six bucks so if she wanted a snow cone she could come here and get it,” the adult woman can be heard saying in the video, which has been viewed more than 15 million times on TikTok. “You guys didn’t give her a snow cone.”
“I want my $6 back,” she demands.
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An adult woman verbally abused a 17-year-old store manager over a misunderstanding over shaved ice. (@kekessnowballs /TMX)
The 17-year-old store manager, who witnessed the tense exchange between his coworker and the woman, walked up to the counter, opened the register and handed the disgruntled customer $6.
“Here you go,” the girl can be heard saying as she hands the money back to the woman.
As the adults tried to leave, the teenagers closed the order window and knocked over a wooden sign on the counter outside the store.
A disgruntled customer yelled abuse at a teenage employee at a Texas shaved ice shop after getting a $6 refund. (@kekessnowballs /TMX)
As the disgruntled woman angrily returns to the stand, another teenage employee can be heard saying, “Oh no!”
“B–” I hear the woman say.
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Without a moment’s hesitation, the teenager quickly reprimanded the older woman.
“Ma’am, don’t act like that. You’re a grown woman! You’re a grown woman. I’m 17,” the girl said. “Get out of here. Don’t come back. Don’t come back. We don’t need your business.”
The exchange was captured on surveillance camera at a shaved ice store in Texas. (@kekessnowballs /TMX)
In a caption for the video, the company said it rarely has the opportunity to “highlight employee mistreatment.”
“I’m proud of the way my boss handled it. Companies often face complaints but it’s rare for employee mistreatment to be highlighted.” Local Business “I have permission from my employees’ parents to post customers with their faces blurred,” they wrote.
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“We must strive for better behavior and respect in all our interactions,” they added.
