We are a city that never shuts up.
An analysis of a year's worth of complaints to 311, the Big Apple's non-emergency line, reveals that New Yorkers' biggest pet peeve in 2024 was noise.
Since its launch in 2003, fed-up city residents have used the service to complain about high costs, overcrowding and rodents running through streets and subways.
However, data shows that assaults of an auditory nature were the number one recurring complaint in millions of calls dialed in between December 1, 2023 and November 30, 2024. It was shown in
The findings were collected from: new york city open datawhich also includes information from the city's Office of Technology and Innovation.
More than 738,000 complaints were filed regarding noise, categorized as road/sidewalk noise, vehicle noise, helicopter noise, etc., with an average of more than 2,000 appeals filed each day.
When a call comes in, it is recorded and the specific complaint is sent to one of the city agencies, such as the NYPD or the Department of Sanitation, to address the issue.
The data also explains that residential noise made up the majority of complaints, with more than 356,000 complaints lodged across the five boroughs.
In addition to disturbing noises, New Yorkers dialed 311 for 1,157 complaints of people urinating in public, 539 complaints of animals kept illegally as pets, and related service requests from suspicious neighbors. It was a matter.
New Yorkers can dial in and share their concerns; Submit your request onlinevia a mobile app, or via text message.
