The Super Bowl is considered a prime opportunity for scammers, prompting warnings from online safety experts. Fans are advised to remain vigilant against counterfeit tickets and deceptive websites while hunting for tickets to the big game.
Recently, before the Chicago Bears faced off against the Los Angeles Rams, the Better Business Bureau (BBB) alerted fans to exercise “extreme caution” when buying tickets for major events. They highlighted the prevalence of scam emails, texts, and fake social media ads.
The BBB also shared tips for consumers to help avoid being turned away at the gate due to fraudulent tickets.
Reportedly, consumers lost over $12.5 billion to fraud in 2024, which is a striking 25% increase from the previous year, according to data from the Federal Trade Commission.
Avoid screenshot scams
More NFL teams are now requiring fans to present digital tickets at the entrance instead of traditional paper tickets. This shift is portrayed not only as a security enhancement but also a way to streamline operations, according to the NFL’s statement.
Digital tickets provide better protection against fraud because they can be traced. They also simplify sharing and expedite entry into the venues.
However, there is a concern over screenshot fraud, especially when consumers buy from third-party sellers. Scammers can screenshot genuine tickets and sell them to multiple buyers, leading to disappointment when they reach the gate.
Be cautious with third-party sellers
The BBB also emphasized caution when dealing with third-party ticket vendors, especially those who sell tickets in bulk or offer them at suspiciously low prices.
Fraudulent sites may lure people in by advertising cheap tickets, only to trick them into providing credit card details and delivering fake tickets instead. These counterfeit tickets might appear legitimate, complete with unique barcodes, leading to shock when fans are refused entry.
Additionally, these fraudulent sites often add hidden fees at the last moment, collecting all necessary payment info before slapping on exorbitant processing charges.
Before purchasing tickets, customers should carefully check seller ratings and reviews, and when possible, buy directly from the stadium or the NFL teams’ official sites.
If opting for a third-party vendor, ensure the URL begins with “https” and displays a padlock symbol, indicating a secure connection. Buyers should also look for clear refund policies on vendor profiles.
Avoid reseller apps and payment platforms
The BBB warns soccer fans to be particularly cautious with resale applications like Craigslist and Facebook Marketplace, which are notorious for harboring scams.
Purchasing tickets via platforms like Zelle, CashApp, or Venmo should be reserved for known friends only. It’s advisable to use credit cards instead of debit cards or cash, as credit card transactions often allow for refunds if the tickets turn out to be fraudulent.
Reporting scams
If a fan suspects they’ve been scammed, it’s crucial to reach out to their credit card issuer immediately to dispute the charge and seek a refund.
In addition to reporting to the BBB and FTC, fans can also notify the venue’s box office, as many stadiums monitor scams and may provide assistance.
