Customers using Alexa+-enabled devices from Amazon will soon be able to place orders from UberEats and Grubhub through simple conversations, much like speaking to a waiter.
Instead of fiddling with the app, users can start an order directly on their Amazon device. You can ask Alexa+ to check out Italian restaurants, adjust your meal by adding something like ketchup, or even modify your order while you’re still talking.
“Think of it as ordering delivery just like you would with a waiter: you can change your mind, ask questions, and customize everything in a seamless conversation,” Amazon mentioned in a press release recently.
“As of today, Alexa+ will offer new options for ordering food delivery from Grubhub and Uber Eats.”
To kick things off, users can tell Alexa+ to suggest specific types of restaurants, such as Italian or Mexican. If there’s a particular place in mind, you can jump right to that one.
A display window will pop up on your device showing your order. As you make adjustments, like opting for two burgers instead of one, the order on-screen updates instantly.
Alexa+ will step in if you have a question about the menu or need assistance with ordering.
Users can request something specific like “Meat Lover’s Pizza,” and Alexa+ will help locate the closest match on the menu. You can also ask to see the dessert options, making it easier to browse.
Before finalizing the order, a summary will appear on the screen, detailing the product name, quantity, individual price, and total cost.
If you want to know where your food is at any time, just ask, “Alexa, where’s my food?”
However, Amazon customers need to link their Uber or Grubhub accounts to their Alexa app beforehand to place orders. You can also reorder favorite meals by connecting your accounts.
This new food delivery feature is currently being rolled out to Echo Show 8 and newer devices.
Amazon describes this updated ordering process as another step toward creating a more natural, conversational experience with voice assistants, moving away from the usual question-and-answer format we typically see with tasks like grocery shopping and planning trips.
