What is Temu, the website you keep seeing ads for during the Super Bowl?

(wagon radio/NEXSTAR) – If you’ve been watching the Super Bowl, you’ve probably noticed a few Temu ads. But what is it?

The e-commerce site offers products at incredibly low prices, but experts warn that you should be careful when ordering.

Although Temu is headquartered in the US, it is a “sister company” to the giant company. Chinese Pinduoduo Co., Ltd. report time.

You can shop and download apps on Temu’s site, and you can also earn credits by playing games and inviting people to join. About 50 million consumers have downloaded the app, the company’s president and CEO said. better business bureau Chicago and Northern Illinois steve burnas.

In addition to increasing download numbers, Temu also received a C+ rating from the Better Business Bureau, with 964 complaints filed against Temu.

Some people have complained that they didn’t get a replacement even though it didn’t fit. Others complained that the packages they received were torn and all the items inside were also damaged.

“I ordered several items from TEM. I received duplicates of some of the items. Another item I ordered (a tiered tray) did not arrive and I only received one of a set of two. ” reads the complaint to the BBB. “I tried contacting customer service. There is no phone number and there is an obvious language barrier, so ‘chat’ proved futile.” Very frustrating!

Another complaint states, “The company advertised a $1 off promotion for a $20 product, but then removed that item from the cart and left the other items alone.” “After I told them, they made up a bunch of excuses, and after I followed their instructions and proved all their excuses were lies, they said for no reason that they wouldn’t give it to me. I did.”

Others complain that the low prices are due to poor quality products.

“We are warning that many of these deals are too good to be true,” Bernas said. “It’s about the product, it’s about privacy concerns, it’s about identity theft. … You might want to think hard about whether you even need this app.”

June parliamentary report It also delivered scathing criticism of another Chinese fashion retailer, Shein’s Temu. Tem actually sued his rival Shein earlier this year, accusing it of violating U.S. antitrust laws by preventing it from collaborating with apparel makers.

Lawmakers are also cracking down. About a century of trade rules — known as de minimis — it benefits both Shane and Tem. Under this provision, imported shipments valued at less than $800 are exempt from taxes and reduced U.S. Customs oversight.