Governor Blames Subway Meltdown on Long-Term Underinvestment
Governor Kathy Hochul expressed frustration on Friday regarding the subway system’s recent service failures, attributing them to years of inadequate funding for infrastructure improvements. This week’s turmoil, especially during morning commutes, prompted her remarks.
Standing with Metropolitan Transportation Authority (MTA) Chief Jano Lieber, Hochul noted the recurring challenges they’ve faced. There was a blackout at the West 4th Avenue station on both Tuesday and Thursday, causing significant delays for countless riders.
“I felt we deserved better service, so I’ve asked Janno and his team to thoroughly investigate what went wrong,” she mentioned.
Despite an MTA budget increase of billions for infrastructure upgrades, Hochul highlighted a persistent “underinvestment” in the subway. She referred to an ambitious $68.4 billion capital plan running from 2025 to 2029, emphasizing the $4 billion earmarked to enhance electrical systems over the next five years.
Approximately $3 billion of that will specifically target the subway’s 224 substations and 317 circuit breaker houses. But even with these planned upgrades, many substations reportedly remain in poor condition, with over 27% classified as marginal.
Frustration among commuters is palpable. Kate Whitman, a 26-year-old creative executive, spoke out about her experience: “I’ve had to Uber $80 just to get to work in Brooklyn. The subway service has been subpar for a while, and the fare hike isn’t helping.” She added, “It’s clear that the system needs a major overhaul, but the funds don’t seem to be used effectively.”
Concerns about the subway’s outdated infrastructure have been raising alarms for years. The capital plan from 2000-2004 had a budget of just $22 billion, which has gradually increased in each subsequent cycle. While on-time performance had a notable drop to 63% in 2017, it improved to 89% in 2020, coinciding with a significant ridership decline due to the pandemic.
Lieber responded to the recent failures by asserting that service returned to normal quickly after the severe weather. He reiterated that the subway’s electrical issues would be addressed through ongoing capital expenditures.
He emphasized the difficulties of updating infrastructure that has not seen significant changes in over a century. Current statistics showed that only 60% of substations were in proper condition, a figure that barely improved to 64% due to ongoing repairs.
Despite these problems, Lieber pointed out that customer satisfaction measures from subway and commuter train riders have seen a rise this year. “Metro customer satisfaction has risen by 8%, and we need to rebuild that trust after this week’s disruptions,” he stated.
However, many are skeptical. State Senator Jim Scorfes remarked on the high taxes New Yorkers pay without seeing substantial improvements in service. He called for urgent reforms and greater accountability to prevent further disappointment among riders.
Representative Nicole Malliotakis also chimed in, sharing her discontent with the subway system’s handling of recent flooding issues. “It’s unacceptable!” she exclaimed.


