Social Security at 90: A Lifeline for Americans
The 90th anniversary of Social Security is approaching, and it’s a crucial support system for essentials like housing, groceries, and fuel. This program has become foundational to retirement in America, and safeguarding it is vital for our economic future.
While Social Security will encounter challenges in the upcoming years, it’s essential to ensure its ongoing functionality for those who depend on it. Historically, this program has been critical for a healthy retirement. Back on August 14, 1935, President Franklin D. Roosevelt enacted the Social Security Act. Interestingly, Ida M. Fuller, the first recipient of Social Security, received just $22.54 a month. Fast forward to today, and the program provides about $1.4 trillion in retirement security, the only one of its kind that adjusts for inflation, allowing Americans to plan their futures accordingly.
In Delaware alone, approximately 241,454 residents receive Social Security benefits, lifting around 56,000 people out of poverty each month. The program serves as a financial cushion for families, supporting retired Delawareans, aiding those with disabilities, and helping individuals cope with the loss of loved ones.
Critics say Social Security will “break,” but that’s a misconception. It’s designed as a pay-as-you-go system. As long as there are workers contributing, benefits for recipients will continue. Funded through payroll taxes, the program’s future is contingent on these contributions. However, a recent report from the Social Security Council notes that the surplus may deplete by 2035. To avert this, Congress needs to take action, similar to what was done during the reforms in 1983.
On top of that, customer service is another issue for Social Security. Administrative hiccups at the Social Security Administration (SSA) have led to ongoing service challenges. There are ongoing issues with long call wait times, hold times, and inadequate staffing, as outlined in SSA’s own reports. Many Americans are stuck waiting on the phone or at local offices when trying to access services. Budget constraints further limit the SSA’s ability to provide essential help.
This year has seen increased waiting times, and fewer people are able to connect with Social Security representatives, leading to around 10,000 individuals falling off the radar daily.
The new Social Security Commissioner is expected to help by restructuring the SSA to deliver timely and effective customer service. Clear communication about potential changes and the staffing implications is crucial. Additionally, Congress should ensure that customer service remains a priority for agencies that have struggled to meet the needs of Americans.
Throughout its history, AARP has collaborated with multiple administrations and Congress, regardless of party lines, to sustain and improve Social Security. Over 67 million Americans rely on this vital program, which has been the cornerstone of US retirement for 90 years. Strengthening Social Security is essential not just for now but for future generations as well.





