AT&T Settlement Overview
AT&T customers could potentially see payments of up to $7,500 due to a $177 million settlement related to data breaches affecting millions of individuals.
The personal data of countless consumers was compromised in two significant breaches, which weren’t made public until 2024. A court’s ruling mandated AT&T to pay this hefty sum.
For those putting things off, there’s some good news! The court has pushed the deadline for filing claims back to December 18, 2025.
These breaches took place in 2019 and then again in 2024. It’s worth noting that the initial breach, which exposed vital information like social security numbers and birth dates, wasn’t disclosed until March 2024—just after it was found circulating on the dark web.
The 2019 incident impacted 7.6 million current AT&T customers, as well as a staggering 65.4 million former users.
Meanwhile, a second breach occurred in April 2024, with issues made known in July 2024. Hackers accessed phone records from 2022 for nearly all of AT&T’s approximately 109 million U.S. customers, stored in the company’s cloud data warehouse.
Several lawsuits were initiated concerning both breaches, and a settlement was reached in March 2025.
Those affected by the 2019 incident can expect about $149 million from the proposed settlement. For the 2024 breach, there’s $28 million set aside. If you were impacted by both, chances are you’re still eligible for compensation.
The Kroll Settlement Administration is in charge of managing AT&T’s settlements, and eligible individuals can submit claims for compensation through their website.
To claim your share, you will need a “Class Member ID,” which you should find in the notification sent to you via email.
If you haven’t received anything but think you should be part of the settlement, it might be a good idea to call the Settlement Administrator at 833-890-4930 or write to Kroll Payment Management LLC at PO Box 5324, New York, NY 10150-5324. And hey, don’t forget to check your spam folder!
Once you have your Claim Member ID, complete the submission form detailing your losses from one or both breaches.
You also have the option to print and mail your claim—forms for the 2019 violations, the 2024 breach, and those affected by both are available to download. Remember, these must be postmarked by the December 18 deadline.
Ultimately, the payment amounts will depend on how many people file claims. However, those who can prove documented losses from the 2019 breach might be eligible for up to $5,000.
If you can’t substantiate your loss, you still may receive a cash payment depending on whether your social security number was part of the breach.
In the case of the 2024 Snowflake breach, customers who can show documented losses could receive up to $2,500. Those without proof will see a “pro rata” distribution of the remaining funds. Basically, everyone in that group will split what’s left.
Anyone affected by both breaches can file claims for each. And while it’s unclear if those who prove both losses will get the entire $7,500, there’s no rule preventing it.
