The shoes didn’t fit.
A Chicago woman claims her “fake” Bottega Veneta shoes were sold to her at Saks Fifth Avenue.
“I don’t shop anymore. @Sax Fifth Avenue!! They sent me fake Bottega slides!!” the woman said The person who runs the @babybeau account on TikTok.
In a 42-second clip that has been viewed more than 1.4 million times, she explained how she discovered the shoes were seemingly fake.
“I went to Bottega. [store] Yesterday they confirmed that these are fake,” she claimed. “This is not their dust bag. It doesn’t even resemble their color or material.”
“Baby Bo” clarified that while the shoes were fake, the shoe box was clearly genuine, claiming that “someone probably bought these and returned the fake shoes.”
The shopping buff noticed the difference in the shoes, having previously purchased Boghetta’s Patch Flat Mule slides. Cost is $1,250at Nordstrom, she said.
She arranged the shoes side by side to find contrasts in craftsmanship, color, and fabric.
In a statement to the Post, a Saks spokesperson emphasized that the incident is under investigation.
“[We] “When we became aware of this issue, we immediately contacted the customer to resolve the issue and began an investigation,” a Saks spokesperson told the Post. “To combat online fraud, which is on the rise across the industry, particularly fraud related to returns, we have also introduced stricter steps in our returns process. These include implementing additional reviews and stronger authentication processes. It is included.”
The newspaper also contacted representatives for Baby View and Bottega Veneta for comment.
Other people online claim to have noticed similar shopping experiences at Saks Fifth Avenue.
“What’s going on with the saxophone at the DH gate?!” This is at least the third time I’ve seen a video like this today,” the woman said in a comment.
“Someone bought something from DHGate and returned it in that box,” said another.
“I’ve seen a lot of videos recently of this same thing happening to customers!” the warden explained.
In response to a series of complaints, the Sachs representative further emphasized: We apologize for the inconvenience and will do our best to prevent this from happening again in the future. ”
Meanwhile, Georgia mother Katie Skuri claimed it was a “saxophone scam” when she received something other than a saxophone. Maison Crivelli Hibiscus Mahajad The perfume she ordered (retail price $290).
she posted TikTok videos In it, she revealed how the box looked real from the outside to the inside, until she realized her perfume wasn’t real.
“When I saw the color on the bottle, I thought, ‘Oh, no.’ Hibiscus Mahajad” said Sukuri. “I have stuffed drawing paper.” [above the perfume] the bottle [won’t move]”
She also pointed out that the box contained a bottle of Sarah Jessica Parker’s SJP Stash perfume, and pointed out that there was a huge price difference between the perfume and the perfume she said she had purchased.
“It wasn’t what I ordered and it wasn’t what I wanted,” Skuri said. “Someone tried everything to deceive me.”
She claimed to have contacted Saks customer service representatives, but they reportedly claimed they had never heard of a similar situation happening before, leaving the disgruntled customer said she could return the product to begin an investigation, but she thought the process was inadequate. After all, at the end of her video, it was said that the situation was still unresolved.
A growing number of people are speaking out about bad experiences at luxury department stores, including one woman who shockingly claimed she received a can of tuna instead of the Dolce & Gabbana ashtray she ordered.
“I opened it and this is what I found…a can of albacore tuna,” said a passing TikToker. @howdyfolk72 online.
In a follow-up video, she said she complained to customer service about the discrepancy, adding that the store accepted the return but required her to reorder the blue and white Dolce & Gabbana ashtray.
Fortunately, the second go-around It was a success for shoppers.
“Thank God,” she breathed a sigh of relief as she opened the box.
