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Smart camera company Wise announced last week that its network suffered an outage and some users were able to view the footage below. Surveillance camera Something that belonged to another user.
Wyze said in a post that its AWS cloud service experienced an outage and went down on Friday. wise camera A few hours. As the company worked to restore camera feeds, a security issue emerged that allowed certain users to see thumbnails and videos from cameras that didn’t belong to them.
“Some users[イベント]”We have reported that tabs are displaying incorrect thumbnails and event videos,” Wyze said. “We immediately[イベント]I removed access to the tab and began an investigation. ”
“While cameras are coming back online, we can confirm that approximately 13,000 Wyze users received thumbnails from cameras that did not belong to them, and 1,504 users tapped thumbnails. In some cases, we were able to zoom in on the event video for viewing,” the company said.
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A close-up shot of the Wyze Cam v2 security camera. (Photo credit: Smith Collection/Gado/Getty Images / Getty Images)
Wyze blamed the incident on a recently integrated third-party caching client library. The library says, “Devices came back online en masse, resulting in unprecedented load conditions. As a result of the increased demand, device ID and user ID mappings were mixed up, causing some data to become disconnected. ” into the wrong account. ”
To prevent similar issues from happening again, the company added a new layer of validation before users connect to event videos, and said it would “until we thoroughly identify which client libraries are under load to ensure that users and devices It also bypasses the cache to check the relationship,” he added. Tested for extreme events like the one we experienced on Friday. ”
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Side shot of the Wyze Cam v2 security camera. (The Smith Collection/Gado/Getty Images/Getty Images)
“I know this is very disappointing news,” Wise wrote. “It does not reflect our commitment protect your customers Or, it could reflect other investments and actions we’ve made in recent years to make security a top priority at Wyze. ”
Wyze said it has notified all affected users and sent notifications to different user groups based on whether the video is fraudulent. Visible to other users and whether it was tapped and viewed.
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The company also said it had notified all users about the incident and that “99.75% of all Wyze accounts were unaffected by the security event.”
Wise did not immediately respond to a request for comment.
