Fast food chain McDonald’s suffered a global system outage on Friday, causing the ordering system at many restaurants to stop working. A company spokesperson said the outage was “unrelated to any cybersecurity event.”
CNBC report The issue was first discovered at a McDonald’s store in Australia. Shortly after, McDonald’s Japan announced on social media that most of its stores would be temporarily closed. Some stores in Australia have reportedly been able to stay open by taking orders with pen and paper.
CNBC added:
According to Downdetector, there was a spike in reports of problems with the McDonald’s app in the UK around the same time, with more problems reported around 5 a.m. ET. A map on the website also shows reported outages in U.S. cities including New York, Chicago, Los Angeles, Phoenix and Seattle.
mcdonalds hong kong I apologized Facebook notified customers that its “mobile ordering and self-ordering kiosks” were out of action due to a “computer system failure.” The Hong Kong branch said it would continue to accept counter orders at restaurants.
McDonald’s in Taiwan announced on its website that online and phone orders were temporarily unavailable, and customers in the UK reported that the company’s smartphone app was not working properly.
Japan, the United Kingdom, and Australia are McDonald’s three major markets outside of the United States, with thousands of stores in each country. McDonald’s has approximately 41,000 stores worldwide.
“McDonald’s power outage is crazy. I went there tonight and the drive-thru + all kiosks were down. It’s bad that the system fails on a nationwide scale, but can it also fail in multiple countries?! Bonkers,” said a New Zealand customer. Told Quote by newsweek.
The issue appeared to be largely resolved by late Friday morning ET. McDonald’s said it will continue to work to restore the broken service and will thoroughly investigate the incident.
“We would like to thank our customers for their patience and apologize for any inconvenience caused,” the company said in a statement. Said.
“The power outages have made an even more rocky start to the year for McDonald’s. In its latest earnings call last month, the company said the Middle East wars have had a negative impact on its business and may continue to do so. is high,” CNN said. report. “Like other American brands, we have been affected by boycotts in several markets in the region.”
