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Amazon, FedEx reportedly weighed teaming up on returns last year

Amazon and FedEx reportedly considered partnering on returns last year.

The two companies held talks early last year but ultimately fell through, the Wall Street Journal reported Monday, citing people familiar with the matter.

According to the media, the two companies have discussed allowing FedEx retailers to accept Amazon returns.

According to the Wall Street Journal, the two companies have discussed accepting Amazon returns at FedEx retail stores. (Pascal Rossignol/File Photo/Reuters Photo)

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A FedEx spokesperson told FOX Business that “we are always open to engaging in commercial conversations when approached by existing or potential customers,” adding that negotiations are part of normal business operations. He said there is. “As a reminder, we still do business through Seller Fulfilled Prime and Marketplace.”

Amazon did not respond to FOX Business’ requests for comment.

fedex ground truck

A FedEx delivery truck on March 3, 2022 in San Ramon, California. (Smith Collection/Gado/Getty Images)

FedEx previously had a relationship with Amazon that included a deal to provide ground delivery in the United States. That contract ended in 2019, as FOX Business previously reported.

According to the magazine, Amazon ships billions of packages each year and also receives millions of returns.

Japanese Amazon logo

July 4, 2022, Amazon fulfillment center in Amagasaki, Japan. (Kazuhiro Nogi/via AFP/Getty Images)

The e-commerce giant uses UPS and other companies to process orders that customers want returned, the outlet reported. As part of our returns initiative, Amazon allows customers to drop off returns at participating Kohl’s & Staples stores.

Certain Amazon returns at the UPS Store are subject to fees

UPS acquired Happy Returns in late October, moving to further leverage its returns. The company is working with merchants on “frictionless, boxless, labelless returns.”

ticker safety last change change %
AMZN Amazon.com Inc. 174.42 -4.33 -2.42%
FDX fedex corporation 253.29 -2.24 -0.88%

According to a study by the National Retail Federation and Appriss Retail, U.S. retailers had a 17.6% return rate for online products in 2023. This equates to approximately $247 billion.

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