fox news report Veterans need new talent Can be used Megane is a for-profit company based in Kentucky. PDS optical.
According to Fox, the company has implemented a quota system that has been used to pressure employees to buy more expensive glasses for veterans, whose costs exceed comprehensive medical benefits. .
If you use ill-fitting or poorly manufactured glasses, your veterinarian may look, but not comfortable. It’s like a car that doesn’t even have air conditioning or a radio.
And ophthalmologists are being pressured to prescribe more expensive glasses, the equivalent of PDS salesmen.
Fox obtained an internal email sent to staff that included the following: Based on your great performance in November, aim for a sales goal of $30,000 in December. ”
If this were a private eyewear company supplying glasses to people who just needed new glasses, there wouldn’t be any controversy. Private companies routinely try to upsell their customers.
But the Department of Veterans Affairs isn’t trying to outsell veterans. It aims to provide benefits at low or no cost to veterans as a reward for their service.
Additionally, optometrists should not be turned into salespeople to meet their quotas, at the expense of the veterinarians they are supposed to serve.
Fox News reported that opticians who serviced veterinarians’ eye care needs had their salaries taken by PDS as an incentive to sell higher prices to patients. The idea was apparently to persuade veterans to pay for more expensive glasses, thereby replenishing their lost pay with “commissions.”
Fox quoted a source as saying, “For us to earn a decent salary, we have to try to upsell everything to veterans in order to get a percentage commission on sales.” Ta.
Don Overton, president of the American Blind Veterans Association, said that at first, veterans were simply given “horribly outdated, very cheap glasses, and this is what they are given.” And then, cue an upsell: “Here comes a new shiny board with something everyone wants: better glasses that are more comfortable and probably more durable.”
This is how high-pressure car dealers tempt people by dangling cheap models that the potential buyers don’t want or can’t use, and then offer them a suitable model. similar. Equipped as they wish.
It just happened that the price was much higher than the price of the cheaper models that arrived in stores.
Using ill-fitting and poorly manufactured glasses can cause veterinarians to look, but not comfortable. It’s like a regular car without even air conditioning or a radio. it works. But it doesn’t work very well.
“That’s how they close the gap with their veteran backs,” Overton said.
He said glasses that can be used “need to be profitable.”
He is a veteran captive audience in that they rely on the Department of Veterans Affairs and its contractors to provide mandated health benefits as part of the compensation for their services.
PDS said the company “maintains the quality of our eyewear products and services and creates significant value for veterans and taxpayers every day,” and provides veterans with “free items” that refer to basic eyewear. states that it is provided. PDS denies that veterans are pressured to buy more expensive glasses out of their own pocket.
However, the Fox News report paints a different picture.
“It’s heartbreaking to see something like that,” said one VA official quoted by Fox. “Because I know a lot of veterans are struggling financially, so they’re saying, ‘I need to see this.'” There’s nothing I can do. You have no choice but to pay. ”
no different from war profiteering, a time when unscrupulous suppliers of munitions and other necessities made large profits by charging governments as much money as possible to equip their armies. But the difference here is that the government is colluding with profiteers. PDS signed his VA contract in October.
Rob Yopps, vice president of PDS Optical, vehemently denied Fox News’ claims, claiming that the Comptroller’s Office had “repeatedly rejected” the claims as “speculation (and untrue).”
Maybe so. But maybe not.For America’s Veterans, It’s Tolerable I’m researching.
