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Some customers who purchased Ring security cameras may be eligible for a refund from the Federal Trade Commission.
The FTC announced this week that refunds totaling more than $5.6 million will be distributed to more than 117,000 people. Money is sent in the form of PayPal payments.
The agency said customers receiving refunds “had certain types of Ring devices, such as indoor cameras, during the period during which the FTC alleges that an unauthorized user may have accessed the customer’s video.” This includes customers.
A doorbell device with a built-in camera manufactured by home security company Ring is seen in Silver Spring, Maryland on August 28, 2019. ((Photo Credit: Chip Somodevilla/Getty Images) / Getty Images)
The refunds are related to a settlement between the FTC and Amazon-owned Ring. The e-commerce giant acquired Ring in 2018 for $1 billion.
| ticker | safety | last | change | change % |
|---|---|---|---|---|
| AMZN | Amazon.com Inc. | 173.67 | -2.92 | -1.65% |
Ring’s agreement with the FTC, made last year, states that the agency allowed Ring to “give its employees and contractors access to consumers’ private videos, failed to implement security protections, and allowed hackers to access consumers’ private videos.” Resolved the allegation that “he had been able to control the videos of Accounts, Cameras, Videos,” he FTC says.
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The home security technology company received a complaint from the FTC last May.
The refunds are related to a settlement between the FTC and Amazon-owned Ring. (Reuters/Andrew Kelly/File Photo/Reuters Photo)
In a statement to FOX Business regarding the settlement, Ring said, “We have always been, and will continue to be, committed to providing our customers with the products and features they love, while upholding our commitment to protecting their privacy and security. We are focusing on that.” “Ring independently and promptly addressed these issues years ago, well before the FTC began investigating. We disagree with the FTC’s allegations and deny any violations of law, but this The settlement resolves this issue and allows us to focus on innovation on behalf of our customers.”
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in May 2023 Blog Posts Ring argued that the settlement “mischaracterizes” the FTC.[d] Our security practices” and “ignorance”[d] There are many protections we have in place for our customers,” he said, also highlighting the use of two-factor authentication, CAPTCHAs and other measures.
A Ring surveillance camera is displayed on a shelf at a Best Buy store on June 1, 2023 in San Rafael, California. ((Photo by Justin Sullivan/Getty Images)/Getty Images)
The same settlement that gave rise to the refund required Ring to implement certain “privacy and security programs” and delete certain data dating back to 2018, the FTC said.
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The agency urged affected Ring customers to accept their refunds before 30 days have passed. It also said: “We will never ask people to pay money or provide account information in order to receive a refund.”
