Currently, multiple Microsoft users are affected by a global outage that occurred on Friday morning. Travelers are experiencing significant delays at airports and some banks are offline. The outage may have people worried about trying to access their money, but there are steps you can take to access your bank account. The Consumer Financial Protection Bureau encourages people to contact their bank to get any information they may be able to provide. If your card is unavailable, the CFPB recommends trying to pay with a check, use mobile payments, or make an in-person cash withdrawal. If that doesn’t work, it’s best to contact your bank for more information. Customers who decide to contact their bank via social media are advised not to share personal or sensitive information in social media posts. Ask your bank if your automatic payments and withdrawals are still being processed despite the outage. The CFPB also says to tell your bank if any fees were charged to your account during this period. You can ask your bank to credit your account for any late or overdraft fees incurred due to the outage. The only safe way to get in touch with your bank is to call the customer service number on the back of your bank card. According to the CFPB, during this time, many scammers may try to contact you by calling or messaging you directly at your number. Do not answer scammers’ calls, and if you believe you have been the victim of an online or phone scam, contact your local law enforcement to report it.
Several Microsoft users are currently affected by a global outage that occurred on Friday morning.
Travelers are experiencing extreme delays at airports and some banks are offline.
This obstacle may worry people trying to access their funds, but there are steps you can take to access your bank account.
The Consumer Financial Protection Bureau encourages people to contact their banks for any information they can provide.
If your card isn’t available, the CFPB recommends paying by check, using mobile payments or withdrawing cash in person.
If the issue persists, we recommend you contact your bank for further details. Customers who contact banks via social media are advised not to share personal or sensitive information through social media posts.
Ask your bank if automatic payments and withdrawals are still being processed during the suspension.
The CFPB also urges you to report any fees charged to your bank during this time. You can ask your bank to credit your account for any late payment or overdraft fees incurred due to the outage.
The only secure way to get in touch with your bank is to call the customer service number listed on your bank card.
According to the CFPB, during this time, many scammers may try to contact you by calling or messaging you personally at your phone number. Do not answer scammers’ calls.
If you believe you have been the victim of an online or phone scam, contact your local police department to report it.
