Employees in the U.S. who regularly utilize artificial intelligence (AI) in their jobs are noticing advantages, such as increased speed and creativity. However, a recent study reveals that these benefits are not experienced equally across the workforce.
The American Job Quality Study, conducted by Gallup, Jobs for the Future, and The Families & Workers Fund between January and March, indicates that a significant portion of workers using AI noted it helps them work faster (63%) and enables them to find more creative solutions (56%).
Additionally, almost half of the respondents mentioned that AI allows them to devote more time to the parts of their jobs they find most engaging (47%) and contributes to producing higher-quality work (46%).
Yet, the study highlights that the advantages of AI are not distributed evenly; those with higher education levels and managerial positions tend to use AI more frequently than others.
The findings showed that college graduates were over twice as likely as those without degrees to regularly use AI at work—40% compared to 17%—and among managers, 37% are regular AI users which is higher than 25% for individual contributors.
Molly Blankenship, an associate vice president of strategy and impact at Jobs for the Future, helped oversee the study and emphasized to FOX Business that the benefits workers report from using AI are “not being shared evenly; they’re not reaching all workers.”
She pointed out that graduates significantly rely on AI more for their daily tasks, reflecting the broader trends of job quality in the U.S. workforce, as college-educated individuals are generally more likely to occupy higher-quality jobs.
According to Blankenship, research shows that people in quality jobs tend to report higher job satisfaction and are less likely to consider leaving their positions. There appears to be a clear link between AI usage and the quality of jobs, with benefits being more pronounced for some workers than others.
Data from the study indicated that those who utilize AI more consistently report greater advantages, with 79% of frequent users stating it aids in task completion speed, compared to just 37% of those who use it occasionally.
Moreover, regular users of AI were notably more inclined to acknowledge its role in fostering creativity (67% versus 39%) and contributing to higher work quality (59% compared to 26%) while also allowing for a focus on more engaging job tasks (61% versus 27%).
Blankenship summarized that the primary benefits for individuals using AI in the workplace revolve around enhanced efficiency. It seems AI supports workers in generating higher-quality work while managing to ease the load of more repetitive tasks.
Overall, Blankenship suggests that while many are already benefiting from AI in their job roles, it’s vital to ensure that these advantages can be expanded so that everyone has a chance to enjoy improved work experiences in the U.S.
