Airbnb customers claim the company refused to rebook their stays in Los Angeles as polar winds sparked wildfires that destroyed historic homes and displaced tens of thousands of people. The Silicon Valley giant says the wildfires raging across Los Angeles are not a “large-scale destructive event.” The post prompted many people to share their own scary experiences with Airbnb.
“Thank you, Airbnb,” X user Anna Mostarak wrote sarcastically in a post on Wednesday, noting that the cancellations she received from Airbnb were “not covered” by the company's “Major Disruptive Events Policy.” I shared a message to let you know.
“For clarification, I called Airbnb and asked for help rebooking accommodations far from the danger zone. As usual, their policies were taken out of context.” wrote Mostarak in a follow-up X post.
“The fires are getting worse and worse, and unfortunately many others are probably stuck trying to explain the bushfires to someone in another country by now,” she added.
Airbnb was then slammed by social media users in the comments section.
“They did the same thing to me with the evacuation hurricane area and the Sequoia Forest fire. I don't recommend @Airbnb anymore,” said one user commented“It's inhumane,” Mostarak said.
“@Airbnb continues to be one of the most embarrassing companies on the planet. It's a shame that this is what I expected from them at this point,” another said. said.
“Airbnb is about to go bankrupt,'' says a third. guessed. “People are fed up with this poor service, they have to pay cleaning fees and they have to do 90% of the cleaning work themselves. They go back to their hotels.”
Another X user commented that this is “''[Average] Airbnb experience. ”
“This is ridiculous. Please fix this @Airbnb,” another posted. requested.
“I switched to hotels a few years ago and haven't looked back since,” said another user. disclosedbefore calling Airbnb “the worst company ever.”
Airbnb spokesperson said The Daily Beast reported that Mostarak made the reservation on Tuesday evening, when the wildfires had already begun, and while reservations made during a destructive event are not normally subject to cancellation, in this case, the company said He added that he eventually offered her a refund.
As Breitbart News reported, wildfires broke out in various parts of Los Angeles on Tuesday and are spreading due to strong winds, destroying historic homes and displacing tens of thousands of people. Thursday marks the third day of California's devastating wildfires.
As of this writing Thursday, there are reportedly five wildfires burning at once in the Pacific Palisades, Sunset, Eaton, Hearst and Lydia areas. calfire.
Alana Mastrangelo is a reporter for Breitbart News. you can follow her facebook And with X @ARmastrangeloand further Instagram.
