Chipotle Mexican Grill is looking to hire more workers ahead of “burrito season.” It also employs artificial intelligence (AI) tools to streamline the processes.
The company announced its employment initiative on Wednesday, aiming to carry another 20,000 workers for arrivals during the “busiest time.”
Irene Eskenazi, the top HR director, said employment opportunities provide “candidates who have the opportunity to start here, stay here and meet their career goals together.”
“As our current team members demonstrate, our restaurants are the foundation of a fulfilling career, bringing in the best candidates who share our values and committing to carrying them as efficiently as possible. I will,” she added.
Chipotle uses AI technology, including virtual team members known as AVA Cado, in its adoption efforts.
Members of that virtual team nearly doubled the Chipotle applicant flow, resulting in an average time frame for applicants to jump into their roles after 8 days reduced by 4 days. .
Chipotle said Ava Cado's capabilities include discussing with candidates, answering questions about Chipotle, gathering basic information, scheduling manager hiring interviews, and sending offers to candidates of their choice. Includes:
The company's AI technology comes from a partnership with Paradox, which began collaboration last fall.
At the time, Eskenazi said that Paradox Technology “worked as if it had adopted additional management support for all restaurants, increasing the time that managers supported team members and provided an exceptional guest experience.” .
As of the end of 2024, more than 130,500 people were working at Chipotle, according to the company's annual report. The American workforce includes approximately 126,200 restaurant workers and approximately 1,600 in restaurant support centers and field leadership roles.
The company is about to expand to 7,000 North American restaurants in the end.
Currently, there are over 3,700 locations in seven countries.
