Bank of Albuquerque is experiencing a major outage involving its service provider. A BOK Financial spokesperson said one of the service providers affected the company and 26 other banks. Its team is working to resolve any issues caused by the outage. Follow us on social: Facebook | X/Twitter | Instagram | YouTubeTeams is also working to process client requests offline until the issue is resolved. As of Thursday, January 16th at 6:00 PM, the issue remains unresolved. BOK Financial provided this message to clients regarding the outage. “We understand how frustrated you are.” We apologize for the significant delay as we wait for our systems to come back online. This is a system issue beyond our control, but rest assured that our team is working diligently with our vendor to get it back online. We apologize for any inconvenience caused by not being able to access your account. We will post updated information as soon as we have it. ” Get the latest news with the KOAT app. You can download it here.
Bank of Albuquerque is experiencing a major outage involving its service provider. It started sometime on Wednesday, January 15th.
A BOK Financial spokesperson said one of the company's service providers was affecting the company and 26 other banks. Its team is working to resolve any issues caused by the outage.
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The team is also working to process client requests offline until the issue is resolved.
As of Thursday, January 16th at 6pm, the issue remains unresolved. BOK Financial provided this message to customers regarding the service outage.
“We understand how frustrated you are and apologize for the significant delay as we wait for the system to come back online. Although this is a system issue beyond our control, Rest assured that our team is working diligently with our vendors to get your accounts and debits back online. We understand that not being able to access your card is stressful, and we apologize for any inconvenience this may cause.We will provide updates as soon as we receive them.
Get the latest news with the KOAT app. You can download here.
