Choosing a main dish can be quite challenging, particularly in restaurants with large menus.
Many customers often ask their server questions like, “What’s your favorite?” or “What should I order?”
However, experts in the restaurant industry suggest that these inquiries might not always yield the best recommendations.
Better Questions to Ask Your Server
Instead, it’s better to pose questions that help uncover what the restaurant excels at, allowing servers to provide tailored suggestions based on your preferences.
Two hospitality professionals shared insights on effective questions to ask before placing an order.
Stephanie Mell, who runs the Church Street Family Restaurant & Hospitality Group in Alabama, believes that simply asking for a favorite dish might not be the most effective. “I find it intriguing when someone asks me, ‘What’s your favorite item on the menu?’ because just because I like something doesn’t mean you’ll enjoy it too,” she noted.
Mel suggests asking, “What are you known for?” or “What is your specialty?” to get a more accurate and enjoyable recommendation.
These kinds of questions can spark a meaningful conversation, allowing the server to better gauge your preferences and guide you accordingly.
She emphasized that her staff focuses on the guest’s desires rather than pushing their own favorite dishes. So, you can mention if you’re in the mood for something light, craving seafood, or have specific dietary needs.
“Good servers are trained to understand every dish on the menu, how to prepare it, and who it’s best for. Recommendations should be based on what the guest wants, not what the server wants.”
Moreover, while listening to restaurant reviews can be helpful, Mahon also suggests checking in with your server to see what’s fresh and well-cooked that day.
Robert Mahon, owner of Mahon Hospitality in New York and Dublin, said that servers are aware of which dishes are popular, prepared well, and appeal to a range of tastes. “Their focus is often on ensuring that guests have a satisfying experience rather than selling the priciest items,” he explained.
Engage in Dialogue
Ultimately, Mel suggests that the most beneficial thing diners can do is engage in a conversation with their servers. “The more information you provide, the better we can assist you in making a choice,” she mentioned.
It’s useful to communicate your preferences regarding lighter or heartier meals, or even if this is your first visit to the restaurant.
Mel emphasizes that it shouldn’t be a one-sided exchange; good servers should ask questions, too, to ensure they’re offering suitable suggestions.
Her overall point? The aim is not to dictate your order but to foster a dining experience that fits your needs. That’s where the best recommendations truly stem from.
