New York AG Letitia James opens probe into AT&T wireless outage
New York Attorney General Letitia James said Thursday that her office is investigating the cause of AT&T’s wireless outages last week that lasted up to 12 hours and the carrier’s response. The Federal Communications Commission is also investigating the Feb. 22 outage. AT&T said Saturday it would provide affected consumers with a $5 bill credit, […]
AT&T Offers $5 in Compensation for Customers Impacted by Major Outage
Cell phone company AT&T will be giving out $5.00 in compensation to customers who lost several hours of service during last week’s network outage. affected by a major failure tens of thousands Breitbart News reported that the number of customers across the country increased from around 3:30 a.m. Thursday into the evening. AT&T said these […]
AT&T CEO shares letter to employees after cell network outage
Technology journalist Kurt Knutson reacts to multiple government agencies investigating AT&T’s phone outages on Craman Countdown. AT&T CEO John Stankey The company shared a letter it sent to employees on Sunday after its cell phone network suffered an outage on Thursday, affecting tens of thousands of Americans. AT&T’s network went out for several hours on […]
AT&T to credit customers a full day of service for Thursday outage: ‘Right thing to do’
AT&T said it was compensating customers for a full day of service after the carrier’s more than 10-hour outage on Thursday that affected more than 70,000 users, saying it was the “right thing to do.” “We believe this approach is fully manageable while achieving the 2024 business goals we have set and the financial guidance […]
AT&T to issue account credits after widespread outage: How much you’ll receive
(NEXSTAR) — If you’re an AT&T customer, there’s a good chance you haven’t forgotten about the multi-hour outage the company experienced last week. On Thursday, thousands of AT&T users reported being unable to make calls or use data. His Downdetector, a trouble tracking service, noted that the outage, which began around 3:30 a.m. ET, peaked […]
‘Incorrect Process:’ AT&T Claims National Outage Caused by Internal Error, Not Cyberattack
The massive AT&T network outage that affected tens of thousands of customers across the United States on Thursday was not the result of a cyberattack, the company said. fox business report AT&T reported that the service disruption, which began around 3:30 a.m. ET Thursday, was likely caused by “incorrect application and execution of processes” during […]
Law professor fears cyberattacks will ‘increase, continue’ in wake of pharmacy, AT&T outages
Carl Szabo, Vice President and General Counsel of NetChoice, joins “Fox & Friends” to discuss growing concerns about cyberattacks and the government’s responsibility to “stand up.” Thursday’s concerns about a spate of power outages were just the beginning of what a law professor warned was an imminent threat to infrastructure and national security. “The main […]
AT&T says national outage was not result of cyber attack
Technology journalist Kurt Knutson reacts to multiple government agencies investigating AT&T phone outages on “The Craman Countdown.” AT&T said the network outage that caused tens of thousands of customers to lose cell phone service on Thursday was not the result of a cyberattack. After service was fully restored around 6 p.m. ET, the mobile phone […]
AT&T says outage not caused by cyberattack
AT&T announced Thursday night that based on an initial investigation, the outages that occurred across the country earlier in the day were not caused by a cyberattack. “Based on our initial investigation, we believe this outage was not caused by a cyber-attack, but rather by the incorrect application and execution of processes used when expanding […]
AT&T blames software update glitch for outage
A major outage that knocked out cell phone service for tens of thousands of AT&T customers for several hours on Thursday was likely caused by a glitch in a software update. Photos circulating online show helpless AT&T store employees being harassed by angry customers. AT&T says the massive service disruption, which affected more than 70,000 […]