LOUISVILLE, Ky. (WDRB) — A move in Kentucky could leave thousands of people waiting even longer for their tax refunds this year.
Kentuckians are encouraged to apply early to avoid delays. Officials said the Kentucky Department of Revenue “We will temporarily suspend operations.” A new tax portal will be launched for business tax filers from late February to mid-March.
Several Kentucky residents received an email regarding the transition to the new business tax portal, which includes: My taxsaid the launch “indirectly impacts individual income tax filers.”
According to the state, there will be a two-week suspension from February 26 to March 14 in order to transition to the new system. Department of Revenue staff will continue to answer calls from taxpayers during this period, but normal operations will not resume until March 14th.
“Kentuckians expecting a refund are encouraged to file their taxes early so they can receive their taxes as quickly as possible,” the DOR Secretary said. tom miller said in a news release Thursday. “Our teams are working hard to transition to a new, modern tax system that is easy to navigate and will benefit people and businesses for years to come.”
According to the Kentucky Department of Revenue, the new system provides a more comprehensive view of taxpayer data, the ability to view taxpayer communications, and improved self-service capabilities.
Officials said Kentuckians can file their personal income tax returns anytime from Jan. 27 to April 15, but refunds will not be processed during the two-week hiatus.
“If someone files a 2024 state tax return near or during that two-week period, if the taxpayer is eligible for a state refund, it may take longer than usual to receive it. ” said Kinsey Woodson, state financial communications director. The administration's Cabinet said in part in a statement.
Chuck Bauer, a former certified public accountant (CPA), said when he received an email from the state about the transition to the new system, he immediately wondered, “Why now?”
“It’s personally upsetting to see a revenue minister do something like this in the middle of tax filing season,” Bauer said.
Officials had not responded to this question as of Friday afternoon.
“There are a lot of people who can't afford to wait[for a refund]and are asking for a refund, so at least they're giving a warning. They can say, “If you don't file now, let the taxpayers beware,'' Bauer said. said.
Information from the Department of Revenue for business tax filers and individual income tax filers is below. click here.
Tax experts said it's always a good idea to file early and prepare your documents. Over the past five years, several states have upgraded their platforms, according to H&R Block program manager Manny Dominguez.
“We've seen it in different ways,” Dominguez said. “Each state can talk specifically about why they're doing something like that at a particular time.”
But Kentuckians like Bauer remain concerned.
“Everyone knows that if things don't go as planned, there can be a huge failure,” he said.
Woodson said Kentuckians' federal tax returns will not be affected by the suspension.
The deadline to file your 2024 return is Tuesday, April 15th.
Want to learn more about MyTaxes and transitioning to your state portal? click here.
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