Gone are the days of small talk about the water cooler in the office.
With the work-from-home movement, more and more employee chats are happening online. However, there are new reports that artificial intelligence can intercept messages, so remote workers may need to be careful before chatting on their keyboards.
Several companies, including Walmart, Delta, T-Mobile, Chevron, and Starbucks, are now reportedly using software from a startup AI company called Aware to monitor employee conversations on messaging apps. There is.
Aware’s software is said to scan platforms like Slack and Microsoft Teams for keywords that could indicate employee dissatisfaction or potential safety risks.
The company claims it has already evaluated up to 20 billion individual messages from more than 3 million employees.
FOX Business’ Lydia Hu asked ordinary Americans for their opinions on robots reading messages at work, and robots were considered an unfavorable technological advance.
“I don’t know, but I feel like they’re just trying to get something out of me and get me into trouble. I don’t know, but it would be very sneaky,” one said. the woman told Mr. Hu.
“I’ve seen AI in use firsthand, and I think it’s so flawed and messed up that there’s no point in investing anyone’s time or money in it anyway. And it’s really hard to trust.” It doesn’t foster a business atmosphere where you can do business,” another woman argued.
On the other hand, some respondents were not so concerned about this idea.
““I’m very careful about my actions during company hours and on company premises, so I think it’s okay,” one man said.
According to statistics Published by Slack – One of the leading messaging apps for business – This communication tool is used by over 100,000 organizations.
“The work-from-anywhere business model is here to stay,” Slack says on its site, before listing companies like IBM, Target, Time, Airbnb, and the aforementioned T-Mobile as customers.
Microsoft Teams’ digital footprint appears to be even bigger, they reported The number of monthly users exceeds 280 million, It flies the flag as the most popular business communication platform.
