Most Americans don't believe artificial intelligence (AI) can be trusted with election information.
A poll released Thursday by The Associated Press-NORC Center for Public Policy Research and USAFacts found that just under two-thirds of Americans don't trust predictions generated by AI.
About 64% of survey respondents said they were not confident that election information generated by AI chatbots was trustworthy and factual.
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This photo shows text from the ChatGPT page on the OpenAI website: Large-Scale Language Models Chatbots are becoming increasingly popular among Americans, but the majority of people still don’t trust their accuracy. (AP Photo/Richard Drew)
In fact, 43% of survey respondents said they believe AI programs will make it harder to find factual information about the presidential election. Only 16% said they will make it easier.
An AI chatbot is a large language modeling computer program that allows users to request information using a conversational command prompt. Users can ask questions through text input and the bot responds with answers structured in a similar conversational style.
Some of the most successful chatbots use thousands of terabytes of collected data to create answers, but all the programs can do is sort, remix, and repeat information they've gleaned from elsewhere. AI cannot think or reason like humans can.
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In addition to the factual errors regularly made by chatbots, AI programs can be used by bad actors to spread disinformation in a variety of ways.
A roll of “I Voted” stickers is kept at a Phoenix election center. A majority of respondents told AP-NORC pollsters they don’t trust information from chatbots about the election. (Patrick T. Fallon/AFP via Getty Images)
Some 52% of respondents in the AP-NORC poll expressed concern that AI will undermine access to verifiable data, and just 9% were excited about AI's expanding role in disseminating information.
While far from perfect, AI programs are becoming increasingly good at generating realistic images of real-world people, with fabricated images of former President Donald Trump and Vice President Kamala Harris now commonly seen on social media.
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The AP-NORC poll was conducted July 29-Aug. 8. The self-reported margin of error is +/- 4 percentage points.
