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‘They woke me up again’

A central London pub has been slapped with a new list of noise regulations after neighbors complained of loud “laughing”.

The Globe Theatre, near Baker Street station, went before Westminster Licensing Committee after local residents applied to have its closing hours changed from 12am to 11pm.

According to official documents, the resident complained about customers continuing to socialize outside the pub after it closed, and was reportedly woken up by “incessant muttering” and “occasional laughter”.

Now, pubs will have to comply with a number of new conditions following a review by Westminster Licensing Committee.

London authorities have cracked down on The Grove pub after neighbors complained of noise. Tony Kershaw / SWNS

These include “publishing” a “direct line” to managers and ensuring that all patrons drinking outside are “supervised” and behave in an “orderly manner”.

In the application, the residents submitted a series of WhatsApp messages with the pub's manager as evidence for the committee to consider.

In an exchange on March 15, they wrote at 12:04 a.m.: they are very noisy. thank you. ”

The manager replied: very sorry. ”

Neighbors complained of “constant muttering” and “occasional laughter that made it difficult to sleep.” Tony Kershaw / SWNS

However, the resident texted again at 12:21 a.m. “I don't want to bother them again. They're still laughing and making a fuss.”

Meanwhile, in a conversation on March 27, a resident wrote at 12 a.m.: [there is] There is a lot of noise in the apartment.

“We need to find a solution here. This is not OK.

“They're shouting 'happy birthday' now.”

Globe was ordered to maintain a “complaint record” and provide a direct phone line to management for residents to use. Tony Kershaw / SWNS

The coach said his team is “moving them around as much as we can and telling them to be quiet,” but the resident said: “Things like this happen far too often.

“They woke me up again. They're still making a lot of noise.”

Globe faced the Westminster Licensing Committee on November 7 and was told that the “conditions” of its license had been changed before a “well-reasoned decision” had been made.

The pub has been told to keep a “complaint record” from residents and must make it available for “inspection” by police officers and authorized Westminster City Council officers.

It was also ordered to create an “external area management plan” for all employees and a “dispersal policy” to ensure patrons “quickly and quietly leave the area.”

Meanwhile, a “direct phone number” to management must be readily available to all residents, and pub patrons socializing in the courtyard must be “suitably supervised by staff to avoid creating a public nuisance.” ”There is a need.

Finally, pubs have been reminded that they should not install speakers at the entrance or exit of the building, or outside.

A date has not yet been set for a “well-reasoned decision”, but the Westminster Licensing Committee has advised that all parties can appeal.

If the committee sides with residents, pubs could have their license hours reduced.

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